April Stewart
221 Patricia St,TX
Summary
Dynamic healthcare professional with extensive experience at Kimble Hospital, excelling in patient care and office management. Proven ability to enhance patient satisfaction through exceptional customer relations and meticulous documentation. Skilled in data entry and adept at managing schedules, ensuring efficient operations and compliance with health standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist
Kimble Hospital
Junction, TX
01.2023 - 09.2025
- Operated medical equipment and tools to assist healthcare professionals in patient care.
- Maintained cleanliness and organization of work areas to ensure compliance with safety regulations.
- Assisted in inventory management by tracking supplies and reporting shortages to super
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Served as an advocate for patient needs within the healthcare system, working closely with insurance providers when necessary.
- Managed front desk operations, greeting visitors and directing inquiries efficiently.
- Developed positive relationships with clients through exceptional customer service interactions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Patient Care Technician
Kimble Hospital
Junction, TX
01.2020 - 01.2023
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, ensuring patient comfort and safety.
- Maintained cleanliness of patient care areas to adhere to health standards.
- Collaborated with healthcare team to implement individualized care plans.
- Documented patient information accurately in electronic medical records system.
- Educated patients on post-discharge care instructions for improved outcomes.
- Participated in training sessions to enhance skills and knowledge in patient care practices.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
CNA
H.C.C.C
Junction, TX
03.2013 - 09.2018
- Assisted nursing staff with daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Supported patients with mobility and personal hygiene tasks, fostering independence.
- Documented patient information accurately in electronic health records for seamless communication.
Education
GED -
Junction High School
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Schedule management
- Professional demeanor
- Documentation and reporting
- Office management
Certification
CPR
Timeline
Receptionist
Kimble Hospital
01.2023 - 09.2025
Patient Care Technician
Kimble Hospital
01.2020 - 01.2023
CNA
H.C.C.C
03.2013 - 09.2018
GED -
Junction High School