APRIL SUKLAL
Summary
Highly organized and detail-oriented, with strong interpersonal and communication skills. Demonstrated ability to conduct research, navigate multiple systems, and meet deadlines efficiently. A self-motivated team player with a proactive approach to continuous learning and professional growth. Proficient in Microsoft Office 365, Adobe, Lotus Notes, WinFax, PeopleSoft, Citrix, COPS, SMART, Photoshop, SAP, and Coupa. Experienced in transcription support.
Overview
14
14
years of professional experience
Work History
Office Services Coordinator, Global Marketing Center of Excellence
Disney Parks, Experiences & Products
01.2023 - Current
- Provide operational and administrative support for the Global Marketing Center of Excellence, serving 900+ Cast Members.
- Generated a detailed project and financial tracker capturing line-item costs, purchase status, invoicing, and payment reconciliation to support budget visibility and project accountability for the Global Marketing team.
- Scheduled Property Control pickups for unwanted items. Some items were returned to Disney Stock.
- Partner with internal teams to coordinate office improvements across the Celebration Campus, improving workspace efficiency and employee experience for Global Marketing.
- Deliver monthly and as-needed front desk coverage and provide responsive support to staff and teams, contributing to an organized and positive workplace environment.
- Created and submitted expense reports while complying with the Travel & Expense policy.
- Assisted Chloe Lee, Integration Project Manager on the GMCOE team with setting up and breaking down for team events.
Secretary 1, Consumer Insights, Measurement & Analytics
Disney Parks, Experiences & Products
01.2017 - 01.2023
- Provided guidance for Cast with completing their expense report(s).
- Maintained office equipment inventory.
- Assisted with booking conference rooms, set up conference calls and VTC meetings.
- Maintained email distribution, phone, and contractor lists.
Secretary 1, Customer Engagement Marketing – Digital Media Activation
Walt Disney Parks & Resorts
01.2016 - 01.2017
- Performed time tracking responsibilities for the various divisions (Media, Digital and Audiences).
- Assisted with both on-boarding and off-boarding with cast members, contractors, interns and project hires.
- Processed invoices using my Procurement Card.
Secretary 1, Yellow Shoes - Creative Group
Walt Disney Parks & Resorts
01.2012 - 01.2016
- Provided administrative support for the Marketing Resource Center and prepare, submit and monitor invoice payments through the SAP system within a 24-hour turn around.
- Completed a weekly Salary Authorization & Attendance Report for salaried employees in our department
- Processed both shopping cart requests and invoices for Print & Fulfillment Sourcing, Yellow Shoes Finance and the Marketing Resource Center teams.
Education
Intermediate/Advance Word Processing -
University of Miami
Miami, FloridaBusiness Administration / Teacher’s Assistant - Continued Education
Miami-Dade Community College
Miami, FloridaSkills
Microsoft 365
SAP
Adobe Professional
Coupa
Concur
VTC: Teams & Zoom
Windows OS
QuickBooks
Data Entry
Transcription
Timeline
Office Services Coordinator, Global Marketing Center of Excellence
Disney Parks, Experiences & Products
01.2023 - Current
Secretary 1, Consumer Insights, Measurement & Analytics
Disney Parks, Experiences & Products
01.2017 - 01.2023
Secretary 1, Customer Engagement Marketing – Digital Media Activation
Walt Disney Parks & Resorts
01.2016 - 01.2017
Secretary 1, Yellow Shoes - Creative Group
Walt Disney Parks & Resorts
01.2012 - 01.2016
Business Administration / Teacher’s Assistant - Continued Education
Miami-Dade Community College
Intermediate/Advance Word Processing -
University of Miami
AWARDS
University of Miami - School of Continuing Studies
Computer and Telecommunications Institute
Advance Wordperfect and Lotus for Windows
Metro Dade County Community Action Agency Head Start
Certificate of Appreciation - 1997
Metro Dade County Community Action Agency Head Start
Career Development Honors - 1997
Florida Department of Children & Families
Completion of Child Care Training Course - 1997