Results-driven service industry professional with a 25-year track record in bartending, serving, and culinary roles. Proven expertise in optimizing customer experiences, enhancing operational efficiency, and driving sales through versatile remote work.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Celeste Cool Breeze Clean
Panama City, FL
02.2019 - Current
Executed top-tier cleaning operations for condos, ensuring timely guest check-ins
Consistently exceeded client expectations, earning exemplary reviews during inspections.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Prep Chef
Craft Bar
Panama City Beach, Florida
06.2023 - 03.2024
Execute preparation and cooking of dishes according to established recipes and quality standards
Ensure consistency and accuracy in food presentation and taste, maintaining the pub's reputation for excellence
Manage inventory and procurement of ingredients to support menu offerings
Train and mentor kitchen staff on proper cooking techniques and recipe execution
Uphold kitchen sanitation and safety standards to ensure a clean and hygienic work environment.
Kept track of production records related to daily menu changes or specials.
Manager's Assistant
Bayou on the Beach Mercantile and Steamer
Panama City Beach, FL
02.2023 - 08.2023
Managed high-volume periods with exceptional multitasking, ensuring prompt and accurate orders
Cultivated strong customer relationships for lasting loyalty and referrals.
Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
Lead Server/Trainer
Copeland's
New Orleans, LA
02.1999 - 11.2010
Conducted effective training for new team members, ensuring smooth transitions and adherence to service standards.
Head Bartender/Bar Manager
Bachelors Bar
Metairie, LA
08.2000 - 08.2005
Managed a bustling bar, catering to diverse clientele and maintaining an engaging atmosphere.