April Taylor
Sandy Springs,GA
Summary
Hardworking and highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Offers demonstrated success in leading teams and managing projects to successful completion. Skilled in problem solving and conflict resolution, with a strong focus on customer service and satisfaction. Resourceful and results-driven with a passion for hospitality
Overview
27
27
years of professional experience
Work History
Supervisor, Certified Trainer, Server, Bartender
The Palm
02.2023 - Current
- Supervised daily operations to ensure high-quality service and efficiency.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced workflow and reduced errors.
Owner/Operator
A Taylored Cake
02.2015 - Current
- Developed unique cake designs tailored to customer specifications
- Managed inventory and sourcing of high-quality baking ingredients
- Implemented streamlined processes for order fulfillment and delivery logistics
Server, Trainer
Aspen's Signature Steaks
07.2020 - 07.2022
- Mentored staff on menu knowledge, enhancing customer experience through effective communication.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Staff development
- Priority management
Accomplishments
- Core value award for Honesty
- Consistently receiving five star reviews on online platforms for excellent service
- Awarded for punctuality
Timeline
Supervisor, Certified Trainer, Server, Bartender
The Palm
02.2023 - Current
Server, Trainer
Aspen's Signature Steaks
07.2020 - 07.2022
Owner/Operator
A Taylored Cake
02.2015 - Current