April Tuason
Palmdale,FL
Summary
Dynamic and results-oriented professional with a proven track record at Fresco 2 and Statham Academy, excelling in customer service and player development. Demonstrates exceptional leadership and hospitality service expertise, alongside a strong work ethic and the ability to foster significant client relationships. Skilled in multitasking and team collaboration, consistently enhancing customer and player satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Fresco 2
04.2024 - Current
- Provided top level service and building rapport with families and customers giving them a reason to come back
- Upselling the menu/drinks to customers through trusted rapport
- Give customers a hospital and welcoming experience that they have never experienced before at any other restaurant
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Create a positive work environment with coworkers. Get to know and build relationships with every one around me to strengthen our team.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts ensuring efficient workflow
- Take charge in communication among other servers, bartenders, and the line cooks to ensure efficient and timely service along with minimal errors
Basketball Trainer
Statham Academy
04.2023 - Current
- Enhanced player performance by developing individualized training programs tailored to their specific needs and goals.
- Built a wide range of clientele for player development and skills training
- Mentor my players
- Built strong network and collaboration with surrounding coaches and trainers leaning into player success
- Built personable relationships with families
Education
Bachelor of Arts - Business Management
The Chicago School of Professional Psychology
Los Angeles, CA05-2025
Associate of Arts - Business
College of The Canyons
Santa Clarita, CA06-2023
Skills
- Strong Work Ethic
- Genuine / Authentic
- Leader
- Coachable
- Dedication
- Trustworthy
- Reliable
- Quick Learner
- Eager
- Always plan for discrepancies
- Exceptional customer service
- Hospitality service expertise
Timeline
Server
Fresco 2
04.2024 - Current
Basketball Trainer
Statham Academy
04.2023 - Current
Bachelor of Arts - Business Management
The Chicago School of Professional Psychology
Associate of Arts - Business
College of The Canyons