April Turner
Hutchins,TX
Overview
10
10
years of professional experience
Work History
Customer Service Agent
Walmart
05.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Addressed customer account discrepancies and concerns.
Material Handler
Mary Kay
01.2020 - 05.2022
- Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product final distribution
- Contributes to the orderly operation of stock and/or materials storage area
- Maintains inventory by identifying, labeling, and keeping materials and supplies in stock, recording location of inventory, and reporting shortages
- Locates materials and supplies by pulling and verifying materials and supplies listed on production orders
- Maintains in-process inventory at work centers by delivering and opening materials and supplies
- Locates and packs materials for shipping
- Documents materials and records units delivered and location of units
- Receives credit-return material and supplies from production by verifying materials and supply codes, lot numbers, and quantities
- Maintains material-handling equipment by completing pre-use inspections and making operator repairs
- Machine order puller
Glassfloss Industries
04.2017 - 01.2020
- Responsible for performing various tasks to set up, operate, monitor, troubleshoot and perform preventive maintenance on assigned machines
- The Machine Operator will also be responsible for inspecting parts to specifications and making adjustments, or tool changes as necessary to maintain quality specifications
- Taking inventroy ordering supplies making sure no one goes with out tags or any supplies keeping track of every little item
- Sets up and operates a production machine in accordance with established procedures and guidelines
- Reads and interprets blueprints and diagrams to select, position and secure machinery
- Adjusts machine settings to complete tasks accurately, according to specifications and in a timely fashion.
Production Worker
Tuesday Morning
02.2014 - 03.2017
- Packing, scanning inventory,Printing shipping labels stacking pallets
Education
High school diploma -
Greenville high school
Skills
- Materials handling
- Order picking
- Warehouse distribution (5 years)
- Reliability
- Team Work (3 years)
- Pallet jack (3 years)
- Flexibility
- Problem-solving (2 years)
- RF scanner (5 years)
- Picking & packing
- Shipping & receiving (7 years)
- Order Picker
- Quality Inspection (2 years)
- Warehouse experience (5 years)
- Basic math
- Time management (2 years)
- English
- Analysis skills
- Communication skills (2 years)
- Computer literacy
- Quality Control (2 years)
- Warehouse Supervisor Experience (2 years)
- Microsoft Word (2 years)
- Assembly
- Logistics
- Blueprint Reading
- Microsoft Office
- Quality Assurance (2 years)
- Merchandising
- Certifications and Licenses
- Forklift Certification
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Customer Service Agent
Walmart
05.2022 - Current
Material Handler
Mary Kay
01.2020 - 05.2022
Glassfloss Industries
04.2017 - 01.2020
Production Worker
Tuesday Morning
02.2014 - 03.2017
High school diploma -
Greenville high school