Summary
Work History
Education
Skills
Timeline
Generic
April Waite

April Waite

Portland,OR

Summary

Dynamic business leader with a proven track record at April Jean and Co., adept in operations management and customer relations. Excelled in driving financial growth and building strong client relationships through strategic business planning and exceptional service. Skilled in negotiation and staff management, consistently delivering beyond expectations with a focus on achievements and effective solutions.

Work History

Owner

April Jean and Co.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

Independent Contractor

Event Coordinators Etc/wedding, Quinces And Special Event Planning
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Built and nurtured client connections, driving repeat engagements.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Addressed client concerns swiftly, providing effective solutions consistently.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Successfully implemented and oversaw comprehensive project plans.
  • Gathered, organized and input information into digital database.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Delivered exceptional customer service by addressing client inquiries and resolving issues promptly.

Education

Cosmetology - Cosmetology

Phagans School of Beauty
Salem, OR
10.1996

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Operations management
  • Business management
  • Business planning
  • Staff management
  • Staff hiring
  • Consulting
  • Negotiation
  • Product branding

Timeline

Owner

April Jean and Co.

Independent Contractor

Event Coordinators Etc/wedding, Quinces And Special Event Planning

Cosmetology - Cosmetology

Phagans School of Beauty
April Waite