Dynamic business leader with a proven track record at April Jean and Co., adept in operations management and customer relations. Excelled in driving financial growth and building strong client relationships through strategic business planning and exceptional service. Skilled in negotiation and staff management, consistently delivering beyond expectations with a focus on achievements and effective solutions.
Work History
Owner
April Jean and Co.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Independent Contractor
Event Coordinators Etc/wedding, Quinces And Special Event Planning
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Built and nurtured client connections, driving repeat engagements.
Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.