April Wallace
Champaign,IL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Customer service desk & cashier
Personal shopper
Instacart Shopper, Instacart
San Francisco, CA
04.2020 - Current
- For a online platform instacart
Shift Manager
Burger King
Dayton, TN
09.2019 - 04.2020
- Worked drive thru and front counter also was in management training
Cashier/Customer Service
Toys 'R' Us
Hixson, TN
05.2007 - 12.2007
Education
GED - undefined
Tennessee Technology Center
Skills
- Cashiering
- Delivery Driver Experience
- Food Safety
- Cleaning Experience
- Cash Handling
- Food Service
- Organizational Skills
- Customer Service
- Time Management
- Computer Operation
- Serving Experience
- Communication Skills
- Shift Management
- Restaurant experience
- Food Preparation
- Kitchen Experience
- POS
- Retail Sales
- Cooking
- Kitchen Management Experience
- Customer support
- Patient monitoring
- 4G/LTE
- Typing
- Banking
- Windows
- Telemarketing
- Restaurant Management
- Supervising Experience
- Telecommunication
- Mac OS
- IOS
- Caregiving
- Android
- Hospitality
- Computer Networking
- Technical Support
- Network Support
- Leadership
- Heavy lifting
- Operating Systems
- Microsoft Windows Server
- Troubleshooting
- Certifications and Licenses
- CRC
- Driver's License
- Assessments
- Work style: Reliability — Proficient
- January 2022
- Tendency to be reliable, dependable, and act with integrity at work
- Full results: Proficient
- Attention to detail — Proficient
- February 2022
- Identifying differences in materials, following instructions, and detecting details among distracting
- Information
- Call center customer service — Familiar
- Demonstrating customer service skills in a call center setting
- Full results: Familiar
- Customer focus & orientation — Familiar
- Responding to customer situations with sensitivity
- Sales skills — Proficient
- Influencing and negotiating with customers
- Customer service — Familiar
- Identifying and resolving common customer issues
- Written communication — Familiar
- March 2022
- Best practices for writing, including grammar, style, clarity, and brevity
- Scheduling — Familiar
- Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Personal shopper
Instacart Shopper, Instacart
04.2020 - Current
Shift Manager
Burger King
09.2019 - 04.2020
Cashier/Customer Service
Toys 'R' Us
05.2007 - 12.2007
Customer service desk & cashier
GED - undefined
Tennessee Technology Center