Summary
Overview
Work History
Education
Skills
Timeline
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April Whitmire

Sherman,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

Dental Office Manager

Harvest Dental Of Farmersville And Van Alstyne
01.2016 - Current
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
  • Ensured compliance with all applicable regulations governing dental practices at local, state, and federal levels.

Dental Assistant & Front Office Coordinator

Pamela Egner DDS
06.2002 - 12.2015
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Answered phone calls and messages for dental facility, scheduling appointments, and handling patient inquiries.
  • Processed and track dental insurance claims and payments.
  • Managed financial transactions accurately, processing cash payments, credit cards transactions, and bank deposits in a timely manner.

Education

Registered Dental Assistant - Dental Assistant Program

Grayson College
Denison, TX
05.2002

Skills

  • Team Development
  • Employee Development
  • Payment plans
  • Patient Scheduling
  • Dental software proficiency
  • Patient Care
  • Insurance Billing
  • Dental Office Management
  • Patient Relations
  • Oral communication

Timeline

Dental Office Manager

Harvest Dental Of Farmersville And Van Alstyne
01.2016 - Current

Dental Assistant & Front Office Coordinator

Pamela Egner DDS
06.2002 - 12.2015

Registered Dental Assistant - Dental Assistant Program

Grayson College

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April Whitmire