Amanda Borg
Draper,UT
Summary
Driven Dental Office Manager with a proven track record at Brian Borg, enhancing practice revenue through optimized billing and insurance processes. Skilled in dental software and team leadership, I excel in creating treatment plans and resolving patient concerns, significantly boosting customer loyalty and practice profitability.
Overview
2
2
years of professional experience
Work History
Dental Office Manager
Brian Borg
01.2024 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Sales Associate
Alexa Raynes
06.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Corner Canyon High School
Draper, UT05.2024
Skills
Treatment Planning
Dental software proficiency
Schedule Management
Insurance Billing
Staff Management
Problem Resolution
Staff Development
Team Leadership
Business Development
Team Development
Negotiation
Project Planning
Accomplishments
- Competed and have received several dance scholarships from National Conventions.
- Been apart of a humanitarian group that went to israel and was able to engage with the people there and help with an organization called "Kids for Peace" This organization was built on the idea of helping israel and palestinian kids come together in peace.
Languages
Chinese (Mandarin)
Professional Working
Timeline
Dental Office Manager
Brian Borg
01.2024 - Current
Sales Associate
Alexa Raynes
06.2022 - 08.2023
High School Diploma -
Corner Canyon High School