April Wiley
Hillsboro,WV
Work Preference
Summary
Detail-oriented and organized administrative professional with experience in healthcare coordination, bookkeeping, customer service, and patient database management. Skilled in accurately maintaining records, handling confidential information, and utilizing Microsoft Office and medical database systems. Proven ability to multitask, communicate effectively, and work independently in fast-paced environments. Seeking to contribute strong organizational and data management skills.
Overview
10
10
years of professional experience
Work History
Care Coordination Assistant
Robert C. Byrd Clinic
Lewisburg, WV
10.2019 - Current
- Maintain accurate patient records and update medical information within database systems
- Assist with scheduling, patient communications, and administrative documentation
- Manage confidential healthcare information while maintaining professionalism and accuracy
- Coordinate with staff and patients to ensure smooth daily operations and quality service
- Utilize computer software and office systems to organize and process records efficiently
Bookkeeper
Dutch Haus Restaurant
Lewisburg, WV
2020 - 2024
- Processed accounts receivable and maintained accurate financial records
- Managed data entry of transactions and verified information for accuracy
- Organized reports and documentation while maintaining detailed records
- Assisted with administrative and clerical tasks in a fast-paced environment
Server
Dutch Haus Restaurant
Lewisburg, WV
2016 - 2020
- Delivered strong customer service while multitasking in high-volume settings
- Handled transactions accurately and maintained attention to detail under pressure
- Developed communication and problem-solving skills through daily customer interaction
Server Assistant
The Greenbrier Sporting Club
White Sulphur Springs, WV
2015 - 2015
- Supported team operations and maintained organized service areas
- Assisted staff with customer service and operational tasks
Education
Associate of Science - Diagnostic Medical Sonography
University of Charleston
Charleston, WV05-2018
High School Diploma -
Greenbrier East High School
Lewisburg, WV05-2013
Skills
- Data Entry & Record Management
- Medical Records & Patient Information
- Microsoft Office Suite (Word, Excel, Outlook)
- Database Management Systems
- Accounts Receivable & Financial Transactions
- HIPAA & Confidentiality Awareness
- Strong Written & Verbal Communication
- Attention to Detail
- Time Management & Organization
- Customer Service & Administrative Support
- Team Collaboration
- Remote Work & Independent Task Management
Timeline
Care Coordination Assistant
Robert C. Byrd Clinic
10.2019 - Current
Bookkeeper
Dutch Haus Restaurant
2020 - 2024
Server
Dutch Haus Restaurant
2016 - 2020
Server Assistant
The Greenbrier Sporting Club
2015 - 2015
Associate of Science - Diagnostic Medical Sonography
University of Charleston
High School Diploma -
Greenbrier East High School