April Winstead
Sanger,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
11
11
years of professional experience
Work History
Cashier
Walmart
Gainesville, Texas
11.2015 - 05.2026
- Processed customer transactions efficiently at point of sale, ensuring accurate payment handling.
- Maintained accurate cash drawer balance throughout shifts to minimize discrepancies.
- Greeted customers and addressed inquiries regarding products and store navigation.
- Collaborated with team members to enhance operational efficiency and service quality.
- Resolved customer complaints professionally, fostering positive experiences.
- Operated cash register to accept payments via cash, check, credit card, and gift card.
- Issued receipts, refunds, and change to customers promptly, ensuring satisfaction.
- Maintained cleanliness of checkout area to promote a welcoming environment.
Assistant Store Manager
Dollar General
Gainesville, Texas
01.2026 - 03.2026
- Streamlined daily store operations to enhance workflow efficiency.
- Collaborated with store manager to develop and implement merchandising strategies and visual displays, enhancing customer engagement.
- Facilitated employee training on customer service and sales techniques.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Ensured compliance with safety and cleanliness standards throughout the store.
- Organized stock and maintained shelves, ensuring optimal inventory levels and product accessibility.
- Monitored cash register operations during peak hours to ensure accuracy.
- Supported team efforts in meeting store goals and objectives through active participation and collaboration.
Manager in Training
Goodwill
Gainesville, Texas
12.2024 - 12.2025
- Managed daily retail operations to optimize performance and efficiency.
- Trained team members on customer service best practices to elevate client experience.
- Monitored compliance with safety and operational policies to ensure a secure environment.
- Coordinated donation processing and sorting activities to streamline inventory management.
- Engaged in customer service initiatives that significantly increased client satisfaction levels.
- Reviewed completed work for quality, consistency, and adherence to standards.
- Maintained professionalism under pressure and effectively diffused tense situations.
- Completed opening, closing, and shift change functions to uphold operational standards daily.
Store Manager
Dollar General
Wichita Falls, Texas
11.2023 - 12.2024
- Oversaw daily store operations, ensuring compliance with company policies and standards.
- Supervised and trained staff, enhancing customer service skills and performance.
- Coordinated staff scheduling to efficiently meet operational demands.
- Organized inventory management, maintaining optimal stock levels for increased sales.
- Implemented promotional displays, effectively attracting customer attention and boosting engagement.
- Monitored cash register operations, handling financial transactions with high accuracy.
- Resolved customer complaints promptly, fostering a positive shopping experience.
- Conducted regular inspections to uphold cleanliness and safety standards throughout the store.
Assistant Store Manager
Dollar General
Gainesville, Texas
07.2020 - 11.2023
- Streamlined daily store operations, enhancing workflow efficiency.
- Collaborated with store manager on merchandising strategies and displays.
- Engaged customers to identify needs and improve service experience.
- Resolved customer inquiries and issues promptly and professionally.
- Oversaw cash handling procedures while reconciling discrepancies.
- Coordinated with vendors to ensure product availability at competitive prices.
- Ensured compliance with safety and cleanliness standards in store.
- Maintained safe working environment by enforcing safety regulations.
Education
GED -
Stratford Career Institute
09-2001
Skills
- Cash handling and accuracy
- Cash drawer management
- Transaction oversight
- Refunds and exchanges
- Customer service excellence
- Customer engagement and relations
- Safety compliance
- Operational efficiency
- Stock organization
- Multitasking and organization
- Time management
- Attention to detail
- Employee training
Timeline
Assistant Store Manager
Dollar General
01.2026 - 03.2026
Manager in Training
Goodwill
12.2024 - 12.2025
Store Manager
Dollar General
11.2023 - 12.2024
Assistant Store Manager
Dollar General
07.2020 - 11.2023
Cashier
Walmart
11.2015 - 05.2026
GED -
Stratford Career Institute