April Zaveta
Henderson,NV
Summary
Recent graduate with foundational knowledge in Healthcare administration and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Skilled in Microsoft Office and adept at meeting tight deadlines.
Proven delivery driver with a track record of enhancing customer satisfaction through timely and accurate deliveries at FedEx Express. Excelled in navigating congested areas safely, leveraging organizational skills and GPS technology. Demonstrates exceptional communication and a positive attitude, contributing to team success.
Overview
26
26
years of professional experience
Work History
Delivery Driver
FedEx Express
05.1995 - 08.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
Office Manager
Rocky Road Trucking, LLC
06.2016 - 01.2019
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Executed billing tasks and recorded information in company databases.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
Education
Associate of Science - Healthcare Administration
Northwest Career College
Las Vegas, NV09.2024
Bachelor of Science - Health And Human Performance
The University of Montana
Missoula, MT08.2001
Skills
- Effective Communication
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Organizational Skills
- Attention to Detail
- Time Management
- Health Information Systems
- Microsoft Office (Word, Excel)
Accomplishments
- Received the Golden Falcon Award, for going above and beyond, and Humanitarian Award (X2) at FedEx.
Additional Information
References available upon request.
Timeline
Office Manager
Rocky Road Trucking, LLC
06.2016 - 01.2019
Delivery Driver
FedEx Express
05.1995 - 08.2021
Associate of Science - Healthcare Administration
Northwest Career College
Bachelor of Science - Health And Human Performance
The University of Montana
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