April Zeilner
Anchorage,AK
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
19
19
years of professional experience
Work History
Residential Care Coordinator
Alaska Premier Assisted Living
Anchorage, AK
10.2022 - 06.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Machine Operator
Buddy's Plants Plus
10.2021 - 01.2022
- Interfaced with leadership to prioritize work based on production schedule and organizational goals
- Adjusted and maintained machines to prevent malfunctions
- Adjusted to changing work orders and production requirements to produce high-quality results
- Combined raw materials to produce finished products.
Chief of Home Operations
Self
01.2008 - 08.2021
- Meal planning and preparation
- Financial planning and management
- Homeschool planning and execution
- Early Childhood Development
- Infection control and prevention.
Administrative Assistant
REDE Inc./Johnson Space Center
Houston, TX
02.2010 - 09.2011
- Performed various administrative functions including typing, filing, answering phones, preparing reports and maintaining records
- Maintained scheduling and event calendars and assisted with the coordination of parties and events for staff
- Anticipated and prepared materials needed for conferences and meetings
- Organized domestic and international travel and hotel accommodations.
Unit Process Operator
Hunt Refining
02.2006 - 11.2007
- Identified process improvements to enhance performance and reduce operating costs
- Communicated directly with maintenance department to coordinate maintenance and repair work in process areas
- Maintained adequate records of production volume, yield, plant uptime, and utility consumption
- Set up, calibrated and continuously adjusted production equipment to achieve the desired production speed and material flow
- Quality controlled the finished products with regular inspections and non-destructive tests.
Station Master/Reservationist
White Pass & Yukon Route R.R.
Skagway, AK
03.2004 - 09.2005
- Utilized reservation software proficiently, ensuring quick response times during high call volumes.
- Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
- Handled challenging situations or dissatisfied customers professionally, resolving issues and retaining business when possible.
- Proactively communicated potential availability issues or overbooking concerns with management to find solutions before impacting guest experience.
Education
Social Anthropology University of Alaska
Anchorage, AlaskaSkills
- Implemented Quality Control
- Performed Preventative Maintenance
- Initiated Complex Problem Solving
- Performed Production Preparation
- Complex problem-solving
- Strong communication
- Production preparation
- Quality control
Timeline
Residential Care Coordinator
Alaska Premier Assisted Living
10.2022 - 06.2023
Machine Operator
Buddy's Plants Plus
10.2021 - 01.2022
Administrative Assistant
REDE Inc./Johnson Space Center
02.2010 - 09.2011
Chief of Home Operations
Self
01.2008 - 08.2021
Unit Process Operator
Hunt Refining
02.2006 - 11.2007
Station Master/Reservationist
White Pass & Yukon Route R.R.
03.2004 - 09.2005
Social Anthropology University of Alaska