April Dawn Gebheim
Honolulu
Summary
Positive, service-oriented Administrative Professional with energetic collaborative mindset. Ethically used to working in a climate of confidentiality requiring discretion. Seasoned with progressively responsible administrate, budgetary, and supervisory roles that encompass document management, customer service, coordination of procurement and logistics of office supplies, meeting requirements, and travel plans. Experience spans law, grocery, music, construction, natural health care, environmental engineering, and medical care.
Overview
36
36
years of professional experience
Work History
Unit Secretary
Queens Medical Center
07.2019 - Current
- Labor and Delivery, Unit Secretary, July 2020 to Present
- Family Treatment Center, Unit Secretary, July 2019-J June 2019
Front Office/Reception / Herb Ordering / IV Nurse Support
Steelsmith Natural Health Center
01.2018 - 06.2019
Sales Associate
7/11 HAWAII
11.2016 - 12.2018
- Frozen Food / Cigarette / Alcohol Ordering
Environmental Services Administrative Assistant / Facilities Operations Assistant
CH2M HILL
04.2012 - 05.2014
Senior Admissions Coordinator
Hawaii Pacific University
03.2011 - 02.2012
Secretary
Bomel Construction
06.2010 - 01.2011
Facilities Operations Assistant Sales Associate
CH2M HILL
05.2006 - 03.2010
Administrative Assistant
SunStar Productions
03.2005 - 05.2006
Administrative Secretary
Lum Yip Kee, Limited
08.1992 - 02.2005
Food and Beverage Secretary
The Island of Lana'i
09.1989 - 06.1992
- The Manele Bay Hotel
- Lana'i Resorts - Administrative Assistant to Island Director
- The Lodge at Koele - Administrative Assistant to General Manager
Education
Liberal Arts
Kapiolani Community College
Criminal Justice, Public Administration
University of Hawaii - West Oahu
Skills
- Technical support
- Administrative support
- Correspondence composition
- Report writing
- Binder creating
- Facsimile
- Internet research
- Google Docs
- Microsoft Edge
- Excel
- Word
- PowerPoint
- Access
- Carelink
- Light Star
- Self-starter
- Initiative
- Responsiveness
- Strong follow through
- Adaptability to change
- Ability to shift gears
- Improvisation
- Multitasking
- Prioritization
- Drive for results
- Goal achievement
- Accountability
- Proactive problem resolution
- EPIC charting
- Patient scheduling
- Medical terminology
- Document management
- Inventory control
- HIPAA compliance
- Customer service
- Time management
- Data entry
- Process improvement
- Effective communication
- Problem solving
- Team collaboration
- Conflict resolution
- Attention to detail
- Insurance verification
- Patient reception
- Medical billing and coding
- Nursing unit operations
- Insurance claims
- Medical billing protocol
- Patient appointment coordination
- Patient scheduling expertise
- Lab test protocols
- Nursing station operations
- Inpatient care
- Phone reception
- Patient database updates
- Healthcare resource coordination
- Conflict resolution techniques
- Detail-oriented approach
- Follow-up appointment scheduling
- Pre-hospital care
- Medication inventory
- Clinical support
- Patient database management
- Patient service management
- Meeting coordination
- Call light responses
References
Available upon request
Timeline
Unit Secretary
Queens Medical Center
07.2019 - Current
Front Office/Reception / Herb Ordering / IV Nurse Support
Steelsmith Natural Health Center
01.2018 - 06.2019
Sales Associate
7/11 HAWAII
11.2016 - 12.2018
Environmental Services Administrative Assistant / Facilities Operations Assistant
CH2M HILL
04.2012 - 05.2014
Senior Admissions Coordinator
Hawaii Pacific University
03.2011 - 02.2012
Secretary
Bomel Construction
06.2010 - 01.2011
Facilities Operations Assistant Sales Associate
CH2M HILL
05.2006 - 03.2010
Administrative Assistant
SunStar Productions
03.2005 - 05.2006
Administrative Secretary
Lum Yip Kee, Limited
08.1992 - 02.2005
Food and Beverage Secretary
The Island of Lana'i
09.1989 - 06.1992
Liberal Arts
Kapiolani Community College
Criminal Justice, Public Administration
University of Hawaii - West Oahu