APRILENE IANNOTTI
Katy
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Houston Rheumatology Institute
Houston, TX
04.2023 - Current
- Administered patient care, including vital signs and medical history documentation.
- Assisted providers with examinations and procedures (subcutaneous injection and intravenous infusion).
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Managed electronic health records using advanced healthcare software systems.
- Coordinated patient scheduling and follow-up appointments for optimal workflow efficiency.
- Educated patients on treatment plans, medications, and lifestyle modifications to ensure understanding.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Trained new staff on office protocols and best practices in patient management.
- Implemented quality control measures to improve accuracy in patient documentation processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Prepared and administered medications to alleviate patient symptoms.
- Performed medical records management, including filing, organizing and scanning documents.
FOOD NUTRITION Head Diet Clerk
Texas Children West Campus Morrison Healthcare
Houston, Texas
10.2016 - 03.2020
- Responsible for coordinating patient meal service examples are menu selections, tray assembly, tray delivery and pick up, special requests and needs for 'Dining on Call' Program.
- Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
- Complies with regulatory agency standards, including federal, state, and JCAHO.
- Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
- Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.
- Performs other duties as assigned.
Diet Clerk Supervisor
Texas Children West Campus Luby’s Inc.
Houston, Texas
09.2015 - 10.2016
- Support and enforce the mission and goals of the Dietary Dept. equally and fairly to all staff members.
- Make sure the staff is kept safe by having clean, organized and sanitized work areas at all times.
- Promotes teamwork and instill perfection in every aspect of mine and their work.
- Follow all Hospital and Luby’s systems and procedures including safety.
- Show respect to each staff and non-staff member you meet each day.
- Comply with any legitimate requests quickly and efficiently.
- Above all make sure that Patients Safety first.
Resident Assistant
Colonial Oaks Assisted Living
Katy, Texas
04.2015 - 09.2015
- Assist residents. Help residents with daily living, which might include using the toilet, bathing and washing, dressing, cooking, serving food and collecting food trays.
Cashier
Filtex Inc.
Katy, Texas
08.2014 - 04.2015
- Handle cash transactions with customers
- Scan goods and collect payments
- Issue receipts, refunds, change or tickets
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving establishments
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Bag, box or wrap packages
- Pleasantly deal with customers to ensure satisfaction
Sales Representative
Yiphone Subic Bay Corporation
Olongapo City, Zambales
09.2011 - 10.2013
- Makes telephone calls and in-person visits and presentations to existing and prospective customers.
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's product/services.
- Develops clear and effective written proposals/quotations for current and prospective customers.
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
Administration Officer
Hsin Key World Merchantile (Subic), Inc
Olongapo City, Zambales
07.2006 - 08.2007
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained an up-to-date department organizational chart.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Facilitated working relationships with co-employees and building management.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Created weekly and monthly reports.
- Managed the day-to-day calendar for the company's senior director.
- Managed daily office operations and maintenance of equipment
Education
Bachelor of Science - Computer Information System
Columban College
Olongapo City, Philippines03.2003
High School Diploma - undefined
Olongapo City National High School
Olongapo City, Philippines03.1996
Skills
- MS Office Proficient
- Cheerful and Energetic
- Flexible Scheduling
- Results-orientated and able to work both independently and within a team environment
- Professional and Mature
- Resourceful
- Strong Interpersonal skill
- Effective verbal and listening skill
- Dependable
- HIPAA compliance
- Patient scheduling
- Patient care
- Medication administration
- Electronic health records
- Vital sign monitoring
- Medical records management
- Attention to detail
- Multitasking and organization
- Safety compliance
- Injection administration
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Full Professional
Filipino
Native or Bilingual
Timeline
Certified Medical Assistant
Houston Rheumatology Institute
04.2023 - Current
FOOD NUTRITION Head Diet Clerk
Texas Children West Campus Morrison Healthcare
10.2016 - 03.2020
Diet Clerk Supervisor
Texas Children West Campus Luby’s Inc.
09.2015 - 10.2016
Resident Assistant
Colonial Oaks Assisted Living
04.2015 - 09.2015
Cashier
Filtex Inc.
08.2014 - 04.2015
Sales Representative
Yiphone Subic Bay Corporation
09.2011 - 10.2013
Administration Officer
Hsin Key World Merchantile (Subic), Inc
07.2006 - 08.2007
High School Diploma - undefined
Olongapo City National High School
Bachelor of Science - Computer Information System
Columban College