April Munoz
Canoga Park,CA
Summary
Motivated Property Manager skilled in tenant relations and lease administration. Manages daily operations across multiple properties, ensuring compliance and enhancing tenant satisfaction. Committed to fostering a positive living environment through effective communication and maintenance coordination.
Overview
3
3
years of professional experience
Work History
Multi- Site Property Manager
6 Star Properties Corporate Office
23480 Park Sorrento. Calabasas, CA 91302
02.2023 - 02.2026
- Managed daily operations across multiple properties, ensuring compliance with company policies and local regulations.
- Properties handled: Mariposa LA area | Redstone, Copa de Oro, Windsor, Aldor San Fernando area | Casa Grande & Ohio West side.
- Implemented maintenance schedules, optimizing property upkeep and enhancing tenant satisfaction.
- Coordinated tenant relations, addressing inquiries and resolving issues to foster a positive living environment.
- Oversaw lease administration processes, ensuring accuracy in documentation and timely renewals.
- Trained and mentored junior staff on best practices in property management and customer service standards.
- Executed tasks within AppFolio system to optimize tenant and lease tracking.
- Coordinated appointments to show marketed properties.
- Collected rent and tracked resident payments and information in Appfolio.
- Facilitated the application and residency experience for Section 8 participants to ensure compliance and satisfaction.
- Facilitated effective communication with legal team regarding eviction processes and represented cases in court.
- Assisted tenants in navigating language challenges, fostering understanding and enhancing tenant relations through Spanish language skills.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
John Burroughs High School
Burbank, CASkills
- Property inspections
- Operational efficiency
- Rent collection
- Property management expertise
- Maintenance coordination
- Tenant relations
- Fair housing compliance (Section 8)
- Leasing and sales
- Eviction process expertise
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Spanish Speaking
- Knowledgeable on Appfolio system
Languages
Spanish
English
Timeline
Multi- Site Property Manager
6 Star Properties Corporate Office
02.2023 - 02.2026
High School Diploma -
John Burroughs High School