Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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APRIL ROSE JARANILLA

San Bernardino,CA

Summary

Established strong relationships with coworkers, patients, and clients through supporting multiple departments across diverse office environments. Excelled in team~oriented settings. Effective communication and adaptability enabled me to handle a wide range of tasks efficiently within an office complex.

Overview

15
15
years of professional experience

Work History

Amazon Fulfillment Center Associate

Amazon Services, LLC
San Bernardino, CA
02.2022 - Current

Picking:

  • Located the items using a handheld device to scan & prepare customer orders.
  • Monitored product quality to identify damaged or defective items.
  • Placed items in a bin and laid it on the conveyor for further processing before packing.

Packing: Single Pack Slam

  • Scanned each item to match the description on the monitor & printed the shipping label.
  • Wrapped item/s with a poly bag & applied shipping label for accurate & on-time delivery.

Customer Returns (CRets):

  • Scanned the barcode to retrieve the items’ full description and the reasons for returns.
  • Inspected the item/s for stains, odor, or damage to determine the bin classification & refund eligibility

Scheduler

Imperial Home Health Services
Victorville, CA
06.2021 - 07.2021
  • Managed nursing schedules and coordinated patient visits for optimal healthcare delivery.
  • Provided skilled nurses with timely reminders to improve responsiveness and enhance patients' health status.
  • Updated & collected the Skilled Nursing tracking system to check for visit compliance.
  • Reported patients’ complaints, conditions, & requests to the healthcare team to consider an alternative treatment approach.
  • Regularly updated patient contact information for effective communication & timely care.

Payroll & Human Resource Assistant

Family Assistance Program
Victorville, CA
11.2020 - 12.2020
  • Scheduled applicant form completions and collected identification for verification.
  • Processed & organized payroll documents & employee records for accurate payroll management.
  • Updated hours, leave types, contact info. and other payroll information in a spreadsheet.
  • Filing medical documents, ensuring the payroll system is always current.
  • Conducted an employee census by hire date and updated the census based on 90, 75, and 15-day probation periods.
  • Sent new passwords to employees and updated web access in BBSI Time Net for easier login.
  • Emailed timecard due dates to employees to allow necessary adjustments.

WDD Specialist Staff Support

Workforce Development Department
Victorville, CA
01.2019 - 02.2020
  • Followed up on new client referrals to enroll in the job placement program.
  • Helped clients complete their New Hire Documents in Paycom before orientation.
  • Confirmed attendance on orientation & verified requirements for payroll processing.
  • Prepared new hires for a quick interview with the WDD Specialist & to inform them of their assigned locations.
  • Released paycards to clients to get access to wage information.
  • Updated client details on a spreadsheet, including name, case number, SSN, referral hire date, contact info, hours worked, pay rate, & monthly wage.

Intake

  • Scheduled job searchers with the WDD Specialist to be enrolled in the WIOA program, which provides coaching, creates resumes & job training for better job search outcomes.
  • Verified attendance, documented relevant information, and scheduled follow-ups to support clients’ career progress.

Resource Room

  • E-mailed, faxed, and copied documents based on client urgency and preference.
  • Assisted clients in signing up for CalJOBS for job searching and Unemployment Insurance Benefits to claim financial support during unemployment.
  • Retrieved customers’ usernames & reset passwords for faster Cal JOBS access.
  • Updated the board for job leads and added resources to boost employment opportunities.

Front Desk & Back Office Support

Victor Valley Museum
Apple Valley, CA
09.2018 - 12.2018
  • Opened the museum, ensuring that all exhibits were ready for public viewing.
  • Raised the American flag each day according to established protocol.
  • Managed the reception area by answering calls & directing inquiries to the right staff to ensure smooth communication assistance.
  • Handled museum operations and payment transactions for entrance fees, books & souvenirs with a POS system to ensure accurate financial records.
  • Lowered the flag with dignity & respect at closing time.
  • Conducted full sanitation of the museum for a safe, hygienic environment for visitors.

Medical Records Designee & Staff Support

Green Valley Home Health Services, Inc.
Apple Valley, CA
11.2015 - 01.2017
  • Processed application forms & required documents for nurses, CHHA & MSW applicants.
  • Obtained patient history and physical report for admissions.
  • Monitored hospitalizations and ensured ongoing care post-discharge.
  • Reviewed nurses’ route sheets for visit compliance.
  • Maintained board with current patient admissions, discharges, and clinician assignments.

Filing Clerk & Support Staff

ITT Technical Institute
San Bernardino, CA
08.2014 - 08.2015
  • Filed and protected records to secure confidential information.
  • Supported the registrar in students' admission.
  • Helped the finance department with mailing billing statements.
  • Assisted the Learning Resource Center in updating books in custody.
  • Assigned to food service during school orientations & other special events.
  • Distributed books to students quarterly.

Medical Records Designee & Staff Support

Green Valley Home Health Services, Inc.
Apple Valley, CA
03.2011 - 09.2012
  • Filed, mailed, and faxed documents promptly.
  • Logged in & out of mails, & hand-carried documents to secure physicians’ signatures.
  • Followed up on unsigned orders and care plans to prompt physicians to sign & submit.
  • Released health records to patients upon request in compliance with HIPAA regulations.
  • Retrieved health records for clinicians’ review.
  • Reviewed patient records for completeness and accuracy.
  • Proofread care plans to identify & correct inaccuracies & deficiencies, such as meds & dosages.
  • Transferred and archived discharged records for future reference.

Education

Bachelor of Science - Business

University of Phoenix
Phoenix, Arizona
10-2025

Associate of Science - Health Information Technology

ITT Technical Institute
San Bernardino, CA
09-2015

Skills

  • Experienced with Microsoft Office tools
  • Familiarity with clinical terminology
  • Document management
  • Courteous phone handling
  • Patient record management
  • Staff coordination
  • Understanding of HIPAA regulations
  • Bilingual in English and Tagalog
  • Record keeping
  • Records updating

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Amazon Fulfillment Center Associate

Amazon Services, LLC
02.2022 - Current

Scheduler

Imperial Home Health Services
06.2021 - 07.2021

Payroll & Human Resource Assistant

Family Assistance Program
11.2020 - 12.2020

WDD Specialist Staff Support

Workforce Development Department
01.2019 - 02.2020

Front Desk & Back Office Support

Victor Valley Museum
09.2018 - 12.2018

Medical Records Designee & Staff Support

Green Valley Home Health Services, Inc.
11.2015 - 01.2017

Filing Clerk & Support Staff

ITT Technical Institute
08.2014 - 08.2015

Medical Records Designee & Staff Support

Green Valley Home Health Services, Inc.
03.2011 - 09.2012

Associate of Science - Health Information Technology

ITT Technical Institute

Bachelor of Science - Business

University of Phoenix
APRIL ROSE JARANILLA