Apu Shil
Sales Asistant
Doha
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Sales Associate
Khalid Scientific Co. W.L.L
04.2022 - Current
- Worked closely with sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Handled customer inquiries by staying up to date on market and industry trends and finding unique solutions to issues.
Sales Coordinator
Al Anower Trading W.L.L (Branch)
11.2017 - 09.2021
- Maintained clean, organized store environment for inviting shopping experience for customers.
- Contributed to positive work atmosphere by consistently demonstrating professional attitude towards colleagues and customers alike.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within store.
- Increased sales by providing exceptional customer service and product knowledge.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
Caregiver, Special Needs
Youffy Services
06.2016 - 08.2017
- Enhanced quality of life for special needs individuals by providing personalized care and attention.
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
- Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
- Encouraged overall wellness through engaging exercise routines tailored to each client's abilities and interests.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
Cashier
Al Anower Trading W.L.L
02.2015 - 04.2016
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Kelishahar High School
Patiya, Chittagong, Bangladesh 01.1998 - 07.2000
Skills
Customer Communication
Exceptional leader
Performance Tracking
Sales Strategies
Client Service
Sales closing
Hobbies
Playing Football, Fishing, Watching movies, Listening Music
Timeline
Sales Associate
Khalid Scientific Co. W.L.L
04.2022 - Current
Sales Coordinator
Al Anower Trading W.L.L (Branch)
11.2017 - 09.2021
Caregiver, Special Needs
Youffy Services
06.2016 - 08.2017
Cashier
Al Anower Trading W.L.L
02.2015 - 04.2016
High School Diploma -
Kelishahar High School
01.1998 - 07.2000