Aqiyla Smith
Atlanta,GA
Summary
Driven by a results-focused approach, I leveraged my training and mentoring skills at Amazon to enhance safety standards and foster a culture of accountability, leading to a notable increase in operational efficiency. My expertise in staff management and employee motivation has consistently driven teams toward exceeding performance goals.
Overview
8
8
years of professional experience
Work History
Supervisor
Crews
Atlanta, Ga
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Safety Coordinator
Amazon
Atlanta, Ga
10.2019 - 02.2023
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recognized, documented, and advised on removal of hazards.
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Gathered information, prepared reports, and drafted correspondence related to cases.
Sales Associate
Elite Management Services
Atlanta, Ga
01.2019 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Zone Leader
Delta Global Services
Atlanta, Ga
09.2016 - 01.2019
- Optimized resource allocation for improved operational efficiency and cost reduction.
- Led complex projects from conception through completion, ensuring timely delivery without compromising quality or budgetary constraints.
- Mentored junior team members, fostering a positive working environment that encouraged professional development and growth.
- Conducted regular audits of facility safety standards, ensuring compliance with regulations and minimizing potential risks.
Education
Master Of International Business Management - Business Administration
Stratford Career Institute
New York, NY05.2019
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor
Crews
02.2023 - Current
Safety Coordinator
Amazon
10.2019 - 02.2023
Sales Associate
Elite Management Services
01.2019 - 03.2019
Zone Leader
Delta Global Services
09.2016 - 01.2019
Master Of International Business Management - Business Administration
Stratford Career Institute