Answer and direct phone calls efficiently, scheduling appointments using Prompt EMR and managing inquiries.
Verify patient information and update electronic health records accurately.
Collect and process payments and insurance information.
Physical Therapy Aide
Innovative Physical Therapy
10.2024 - 02.2026
Assist therapists and patients in the out-patient center.
Facilitate treatment and perform procedures under supervision of a physical therapist or assistant for 40+ patients daily.
Led onboarding for 5 new employees and collaborated on aide scheduling to maximize workflow and clinic efficiency.
Intern
Rutgers UBHC
Piscataway, NJ
05.2025 - 08.2025
Assisted in finding housing for 23 clients and successfully rehomed 10 clients.
Coordinated client referrals to medical care, mental health services, and substance abuse treatment, improving access to essential community resources.
Conduct outreach initiatives to help people with substance abuse and mental health issues locate necessary resources.
Education
Bachelor of Science - Health Administration And Psychology