Detail-oriented Technician with impressive blend of technical and people skills. Committed to providing quality and consistent technical and customer support.
Overview
8
8
years of professional experience
Work History
Senior Sales Representative and Technician
Wireless Point
San Antonio, Texas
02.2019 - Current
Actualized strategies to continuously improve customer service, company or brand visibility and (fixed electronics.)
Cross-sold additional products and services to purchasing customers.
Planned and followed through with inventory management for each store.
Followed up after sales to asses satisfaction and identify ongoing requirements.
Built positive and productive customer connections to derive consistent sales.
Built strong, professional relationships through identification of client needs which increased over all sales and opportunities.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Monitored customer order process and addressed customer issues.
Sales Representative
Metro PCS
San Antonio, Texas
01.2018 - 01.2019
Prepared and processed contracts and order forms for new and existing customers.
Established and serviced 400 accounts in assigned territory.
Stayed on top of changes in company policies by staying in frequent contact with service, inventory management and technical personnel.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)