Strategic Accounts Executive with passion for resolving customer issues to achieve high-level satisfaction. Offering-years of career history in sales with strong track record of exceeding objectives and increasing client retention. Energetic and personable with exceptional communication and presentation skills to drive new business development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Accounts Executive (PAYABLE AND RECEIVABLE)
CVS Pharmacy
Orlando, FL
05.2021 - Current
Increased client satisfaction by effectively managing accounts receivable and payable processes.
Streamlined financial reporting for improved decision-making accuracy and efficiency with detailed analysis.
Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
Collaborated with cross-functional teams to optimize financial performance by identifying cost-saving opportunities.
Improved cash flow management, ensuring prompt invoicing and collection procedures to minimize delinquencies.
Managed budget preparation and forecasting processes, enabling accurate allocation of resources across departments.
Developed strong relationships with key clients, fostering trust and loyalty to facilitate long-term business growth.
Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
Analyzed accounts for delinquencies and other ongoing issues.
Collaborated with internal teams to develop account strategy.
Supported executive decision-making by providing data-driven insights on revenue trends and cost drivers.
Strengthened relationships with external partners such as banks or auditors through timely communication and transparent collaboration.
Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
Evaluated proposed projects'' ROI using NPV, IRR, and other financial metrics, helping prioritize initiatives with maximum value potential.
Determined pricing, margins and risk factors for active and proposed projects.
Reviewed financial reports and streamlined operations to increase productivity and company profits.
Medical Coding and Billing Specialist
MOON FAMILY PRACTICE / ORLANDO HEALTH
Orlando, FL
04.2016 - 05.2021
Enhanced accuracy of medical coding by implementing a thorough review process and cross-checking system.
Streamlined billing processes for faster reimbursement, utilizing advanced software solutions.
Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Ensured compliance with regulatory requirements, diligently researching and staying up-to-date on industry standards.
Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
Established positive relationships with insurance companies, facilitating open communication lines for efficient claim processing.
Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
Communicated with insurance companies to research and resolved coding discrepancies.
Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Maintained accuracy, completeness, and security for medical records and health information.
ASSOCIATE BANKER
BANK AL-HABIB
KARACHI PAKISTAN
06.2010 - 03.2015
Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.
Streamlined banking operations by implementing efficient processes and utilizing advanced technology tools.
Assisted clients in achieving financial goals through comprehensive financial planning and investment advice.
Boosted branch revenue with diligent cross-selling of various banking products and services.
Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
Provided advice on different bank products and financial options.
Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Mentored new associates on bank policies, product offerings, sales techniques, customer service standards ensuring smooth integration into the team environment.
Evaluated client financial positions and identified most appropriate banking products.
Generated reports and analysis of customer data to identify trends and potential business opportunities.