Aquanetta A. Tyler
Montgomery
Summary
Highly organized Administrative Professional with 5+ years of experience providing clerical, secretarial, and office support in educational and administrative settings. Skilled in document preparation, records management, and data entry with strong attention to detail and accuracy. Proven ability to maintain confidentiality, manage multiple priorities, and communicate effectively with staff, students, and the public.
Overview
14
14
years of professional experience
Work History
Substitute Teacher
Spur Staffing
11.2023 - Current
- Completed daily reports documenting attendance, classroom activities, and incidents
- Maintained organized records and followed established procedures for reporting
- Communicated effectively with staff to ensure continuity of instruction and operations
- Utilized digital tools to manage documentation and submit reports
Library Assistant
Auburn University at Montgomery
04.2022 - Current
- Provided administrative and clerical support in a high-traffic academic environment
- Created, formatted, and maintained documents, reports, and correspondence
- Managed records, files, and database systems for accurate information retrieval
- Responded to inquiries via email, phone, and in person while maintaining confidentiality
- Operated office equipment, including printers, scanners, and computers
- Assisted with data entry and issue tracking to support daily operations
Elementary Teacher
Macon County Board of Education
07.2021 - 05.2023
- Maintained accurate student records, reports, and required documentation
- Prepared lesson documentation and assessment reports to support program requirements
- Communicated with parents, administrators, and staff regarding student progress
- Organized materials, schedules, and data systems for efficient daily operations
- Collaborated with staff to document interventions and update student support plans
Substitute Teacher
Macon County Board of Education
12.2020 - 06.2021
- Completed detailed daily reports on lessons, attendance, and classroom activity
- Documented student behavior and instructional adjustments
- Maintained organized records and followed reporting procedures
- Utilized digital systems for attendance tracking and documentation
Customer Service Agent (Remote)
Sykes
06.2020 - 09.2020
- Entered and maintained accurate customer records in CRM systems
- Documented interactions and tracked issues for resolution
- Communicated professionally via email and chat
- Handled sensitive customer information with confidentiality
Customer Site Readiness Manager (Remote)
Staffmark / CGI Inc
08.2019 - 06.2020
- Performed administrative support including data entry and documentation
- Created and maintained reports, records, and tracking systems
- Managed email correspondence with clients and internal teams
- Prioritized multiple tasks while maintaining accuracy and organization
File Clerk
Volunteers of America
09.2012 - 12.2015
- Maintained organized filing systems for physical and digital records
- Entered and verified high-volume data with 99% accuracy
- Retrieved and distributed documents efficiently
- Handled confidential information in compliance with policies
Education
Bachelor of Science - Global Business, Human Resource Management
Troy University
Troy, ALSkills
- Administrative & Clerical Support
- Document Preparation & Word Processing
- Data Entry & Records Management
- File & Inventory Maintenance
- Confidential Data Handling
- Microsoft Office (Word, Excel, Outlook)
- Google Workspace
- Office Equipment (Copiers, Scanners, Fax)
- Email & Written Communication
- Customer Service & Public Interaction
- Time Management & Organization
- Attention to Detail
Timeline
Substitute Teacher
Spur Staffing
11.2023 - Current
Library Assistant
Auburn University at Montgomery
04.2022 - Current
Elementary Teacher
Macon County Board of Education
07.2021 - 05.2023
Substitute Teacher
Macon County Board of Education
12.2020 - 06.2021
Customer Service Agent (Remote)
Sykes
06.2020 - 09.2020
Customer Site Readiness Manager (Remote)
Staffmark / CGI Inc
08.2019 - 06.2020
File Clerk
Volunteers of America
09.2012 - 12.2015
Bachelor of Science - Global Business, Human Resource Management
Troy University