Arabella Arredondo
San Bernardino,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CSR, Sales, Assistant Manager
Two Brothers Racing
05.2022 - Current
- Promptly responded to inquiries and requests from prospective customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree - Medical Assisting
North West College
Riverside03.2024
High School Diploma -
Milor High School
Rialto05.2018
Skills
- Patient Scheduling
- Data Entry
- Procedure Assistance
- HIPAA Compliance
- Phlebotomy
- Patient-Focused Care
- Medical Terminology
- Payment Collection
- Medical Procedures
- Customer Service
- Specimens Collection and Processing
- Medical Billing and Coding
- Vital Sign Monitoring
- Equipment Sterilization
- Emergency Procedures Understanding
- Simple Dressings
- First Aid
- CPR
Certification
- CMA - Certified Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CSR, Sales, Assistant Manager
Two Brothers Racing
05.2022 - Current
No Degree - Medical Assisting
North West College
High School Diploma -
Milor High School
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