Arabella Barrieau
Longwood
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Imperial Dynasty
09.2020 - 06.2024
- Oversaw lunch operations of an upscale restaurant including kitchen staff, service staff, bar, catering, and telephone sales
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Retail Sales Associate
Smoke Pharmacy
08.2020 - 09.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Hostess/Server/Bartender
Imperial Dynasty
10.2019 - 03.2020
- Answered phone calls to take orders, give information and document reservations.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
Sandwich artist
Subway
10.2018 - 10.2019
Barista & Asst. Pastry Chef
New City Cafe'
06.2017 - 11.2017
Cashier
Chic Fila
08.2016 - 11.2017
Education
High school or equivalent - Business including retail management/entrepreneurship, product procurement, sales, advertising, hiring, customer service, and bookkeeping.
Accellus High School
06.2017
Skills
- Excellent communication skills
- High level of proficiency with Apple products
- Customer service
- Money handling
- Customer relations
- Team leadership
- Task delegation
- Decision-making
- Conflict resolution
Initial
A
Timeline
Assistant Manager
Imperial Dynasty
09.2020 - 06.2024
Retail Sales Associate
Smoke Pharmacy
08.2020 - 09.2020
Hostess/Server/Bartender
Imperial Dynasty
10.2019 - 03.2020
Sandwich artist
Subway
10.2018 - 10.2019
Barista & Asst. Pastry Chef
New City Cafe'
06.2017 - 11.2017
Cashier
Chic Fila
08.2016 - 11.2017
High school or equivalent - Business including retail management/entrepreneurship, product procurement, sales, advertising, hiring, customer service, and bookkeeping.
Accellus High School
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