Arabelys Nicasio Taveras
Iselin,NJ
Summary
Dynamic Supervisor with a proven track record at Victoria Secret, enhancing team productivity through effective training and mentoring. Skilled in negotiation and financial management, I fostered strong client relationships, resulting in increased customer satisfaction and repeat business. Committed to achieving goals and driving team success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Supervisor
Victoria Secret
Woodbridge, NJ
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
Sales Associate
Fortunoff Backyard Store
Metuchen, NJ
07.2021 - 09.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Education
Master Of Finance - Finance
Middlesex County College
Edison, NJSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Team building
- Processes and procedures
- Negotiation
- Financial management
- Coaching and mentoring
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Supervisor
Victoria Secret
09.2023 - Current
Sales Associate
Fortunoff Backyard Store
07.2021 - 09.2023
Master Of Finance - Finance
Middlesex County College