ARABELYS SOTO
Bronx,NY
Summary
Healthcare administrative professional with experience in hospitals and dental practices. Skilled in-patient registration, insurance verification, dental billing, scheduling, and front-desk operations. Experienced with EPIC and medical documentation. Known for strong organization, accuracy, and the ability to manage multiple tasks in fast-paced healthcare environments.
Overview
7
7
years of professional experience
Work History
Clerical Associate
NYC Health + Hospitals
Bronx, NY
01.2023 - Current
- Register and pre-register patients using EPIC, ensuring accurate demographic and insurance information.
- Maintain ward admission logs and verify completion of patient documentation.
- Provide administrative support including phones, filing, scanning, and record management.
- Checks records for accuracy of information and for conformity with established policies and procedures
Front Desk Associate
Fidelity Dental Care
New York, NY
01.2019 - Current
- Verify insurance eligibility (PPO, HMO, Medicaid) and process billing.
- Coordinate appointments, greet patients, manage calls, and maintain records.
Front Desk Associate
Robert W. Frankel DMD PC
New York, NY
01.2021 - 01.2023
- Managed patient scheduling, billing, and collection of co-payments.
- Handled insurance and self-pay billing and general office administration.
Credentialing Specialist
P & Executive Dental Management
NY
01.2020 - 01.2022
- Prepared and tracked provider credentialing and re-credentialing applications.
- Maintained licenses, DEA certificates, malpractice coverage, and provider documentation.
Education
Associate in Occupational Studies - Accounting
01.2011
Skills
- Dental Billing & Insurance Verification
- Patient Registration & Scheduling
- EPIC Electronic Health Records
- Medical Documentation & Data Entry
- Front Desk & Administrative Support
- Microsoft Word & Excel
- Credentialing Support
Languages
Spanish
Native or Bilingual
Timeline
Clerical Associate
NYC Health + Hospitals
01.2023 - Current
Front Desk Associate
Robert W. Frankel DMD PC
01.2021 - 01.2023
Credentialing Specialist
P & Executive Dental Management
01.2020 - 01.2022
Front Desk Associate
Fidelity Dental Care
01.2019 - Current