Arabian Walton
Harrah
Summary
Hardworking Sales Associate delivering great service and expertly handling high volumes of merchandise in bustling retail settings. History of increasing customer purchases through promotional upselling and personalized product recommendations on related items. Leverages talents to increase co-worker confidence, team cohesion, and overall group productivity.
Overview
19
19
years of professional experience
Work History
USAA Banking Representative
TTEC
05.2025 - Current
- Managed customer accounts, ensuring accuracy and compliance with banking regulations.
- Assisted clients with inquiries, providing timely and effective resolutions to issues.
- Educated customers on product offerings, enhancing understanding and engagement.
- Collaborated with team members to streamline processes and improve service delivery.
- Analyzed customer feedback to identify trends and recommend improvements for services.
Sales Associate
7-11
Okc, Ok
06.2015 - Current
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.
- Bolstered customer satisfaction through enrollment in loyalty discounts and rewards programs.
- Assessed needs and recommended products aligned with customer budget and preferences.
- Supported company mission and values through honesty, integrity, and high-quality performance.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Assisted cashiers and customers with locating products, checking prices, and tracking down replacements.
- Welcomed guests and offered quick assistance to handle diverse needs.
Crew Member
Sonic drive thur
Lawton, Ok
08.2007 - 06.2012
- Greeted customers to take food orders and provide information about menus.
- Operated grills, deep-fat fryers, and griddles to cook large volumes of menu items.
- Washed pots, pans, dishes, utensils, and other cooking equipment to eliminate bacteria.
- Stocked, cleaned, and restocked workstations and display cases.
- Operated cash register to receive payment from customers in cash or credit card form.
- Inspected and cleaned food preparation areas, equipment, work surfaces, and serving areas to verify safe and sanitary food-handling practices.
- Received inventory of food and beverage products and supplies to stock in designated areas.
- Placed food trays over food warmers for immediate service or stored trays in refrigerated storage cabinets.
Education
High School Diploma - undefined
MacArthur High School
Lawton, Ok05.2011
Skills
- Customer service
- Guest relations
- Payment processing
- Promote products
- Restock shelves
- Organization
- Cleaning techniques
- Sales and marketing
- Merchandising
- Serve customers
- Prioritization
- Motivation
Timeline
USAA Banking Representative
TTEC
05.2025 - Current
Sales Associate
7-11
06.2015 - Current
Crew Member
Sonic drive thur
08.2007 - 06.2012
High School Diploma - undefined
MacArthur High School