Consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, and providing clear, concise information
Assisted customers with ticket purchases and reservations
Maintained cleanliness of the box office area by wiping down counters and organizing promotional materials
Assisted with training new employees on box office procedures and policies
Assessed customer needs, provided recommendations and upsold relevant products to increase sales
Kept up-to-date knowledge of products, promotions and special events
Sales Associate
Target
06.2022 - 10.2023
Provided information to customers on products or services
Processed returns, exchanges, and refunds in accordance with company policies
Handled cash register transactions efficiently and accurately
Greeted customers and asked questions to assess needs
Sales Associate
Sweet Factory
05.2022 - 11.2022
Built rapport with customers by offering friendly, welcoming environment in store
Maintained clean and organized sales floor for optimal shopping experience
Informed customers of promotions and special offers to increase sales
Balanced cash drawer at beginning and end of each shift
Box Office Associate
Modesto Nuts
04.2019 - 09.2021
Answered guests' questions and managed box office telephone calls
Handled ticket sales, including accepting payments, making changes and directing guests to correct locations
Greeted customers and provided information about game times, ticket prices, and seating availability