Araceli Cartier
Rio Pecos Medical Associates
Tarawa Terrace II,NC
2
years of professional experience
I’m relocating to Jacksonville,NC with my military husband.I have worked at Rio for 2 Years. I have experience in Medical records, Front Desk, Lab and Dynamic Medical Assistant with extensive experience at Rio Pecos Medical Associates, skilled in electronic health records and patient scheduling. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Committed to maintaining HIPAA compliance while optimizing clinical workflows and supporting healthcare teams in delivering quality patient-focused care.
Work History
Medical Assistant
2 Years 4 Months- Prepared patients for exams by recording vital signs, histories, and medication updates.
- Assisted providers with injections, wound care, and in-office procedures.
- Scheduled appointments and coordinated referrals using electronic health records.
- Documented patient information accurately to support compliant charting and follow-up care.
- Communicated test instructions and visit expectations clearly to patients and families.
- Maintained exam rooms, stocked supplies, and sanitized equipment between patient visits.
- Processed specimen collection and routed samples according to clinic protocols.
- Supported front office workflow by answering calls, verifying information, and updating schedules.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Empowered patients through education on self-management techniques for chronic conditions.
- Improved clinical workflow with introduction of electronic health records system.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Increased efficiency in office by implementing digital filing system for patient records.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Greeted patients, verified demographics, and updated medical records with accuracy.
- Scheduled appointments, coordinated provider calendars, and managed daily front-desk workflow.
- Answered multi-line phone calls, relayed messages, and resolved routine patient inquiries.
- Collected insurance information, processed copayments, and prepared intake paperwork.
- Maintained confidential patient files while following HIPAA and office procedures.
- Checked in patients, confirmed eligibility, and supported smooth registration process.
- Organized medical charts, scanned documents, and entered data into electronic systems.
- Communicated with clinical staff to coordinate patient flow and support timely visits.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Reliable team player
Procedure assistance
Electronic health records
Electronic medical records
Medical procedures
Timeline
Medical Assistant
Rio Pecos Medical Associates
06.2024 - CurrentRead More
Roswell High School
High School Diploma
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