ARACELI GOMEZ
Hayward,United States
Summary
Hardworking individual seeking employment. with a year of experience in delivering exceptional customer service and maintaining a welcoming store environment. Skilled in time management and skilled at handling returns, exchanges, and addressing customer inquiries professionally. Possess strong communication and interpersonal abilities to engage customers in friendly and informative conversations. Proven to contribute to a positive shopping experience and resolving customer concerns while adhering to company policies. Eager to leverage my experience and learning while working.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sally Beauty
Hayward, CA
04.2025 - Current
- Assisted customers in selecting beauty products and providing product knowledge.
- Handled customer inquiries and resolved issues promptly and professionally.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
STORE ASSOCIATE
HomeGoods
Hayward, CA
02.2025 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Helped Open and organize store to prepare for store's grand opening.
- Resolved customer inquiries and issues promptly, demonstrating communication skills.
RETAIL SALES ASSOCIATE
H&M
Hayward
09.2023 - 09.2024
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
GED -
Chabot College
Hayward, CA06.2026
Highschool Diploma -
Impact Academy Of Arts And Technology
Hayward, CA06.2023
Skills
- Time Management
- Adaptability
- Teamwork
- Communication Skills
- Customer Service
- Active listening techniques
Languages
English
Full Professional
Spanish
Limited
Timeline
Sales Associate
Sally Beauty
04.2025 - Current
STORE ASSOCIATE
HomeGoods
02.2025 - Current
RETAIL SALES ASSOCIATE
H&M
09.2023 - 09.2024
GED -
Chabot College
Highschool Diploma -
Impact Academy Of Arts And Technology