Experienced Office Coordinator and Medical Assistant with strengths in schedule coordination, clinical documentation, insurance verification, and direct patient care. Known for keeping daily operations organized, efficient, and patient-focused.
Work History
Office Coordinator/Medical Assistant
8 Years 4 Months
Methodist Medical Group | 07.2018 - 11.2026
Managed appointment calendars, balancing provider availability with patient needs and visit priorities.
Coordinated daily office operations, supporting patient flow, scheduling, and front desk coverage.
Maintained accurate patient records, ensuring documentation compliance and timely chart updates.
Answered incoming calls, resolved routine inquiries, and routed messages to appropriate clinical staff.
Processed referrals, forms, and insurance paperwork with attention to detail and confidentiality.
Monitored office supplies, reordered materials, and supported efficient administrative workflows.
Collaborated with clinical teams to streamline patient check-in and checkout procedures.
Trained new staff on office procedures, scheduling protocols, and electronic record processes.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Managed patient intake, vital signs, and chart updates within electronic health records.
Prepared exam rooms, sanitized equipment, and maintained supply readiness for daily clinical workflow.
Documented patient histories, medications, and visit details with accuracy and confidentiality.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Waitress
2 Years 8 Months
Rodriguez Bakery and Restaurant | 09.2014 - 05.2017
Supported dining room flow by organizing seating order and table turnover.
Helped train new servers on menu items, bakery selections, and customer service standards.
Entered orders accurately, noted special requests, and relayed details to kitchen staff.
Addressed guest concerns quickly while keeping service courteous and dining room running smoothly.
Handled payments, balanced cash drawer, and processed transactions accurately.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
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