Araceli Vega
Dayton,TX
Summary
Detail-oriented medical assistant with proven skills in patient scheduling, insurance verification, and healthcare compliance. Committed to enhancing patient satisfaction while adhering to HIPAA regulations.
Overview
5
5
years of professional experience
Work History
Front and Back Office Medical Assistant
Texas State Optical
Liberty, TX
08.2013 - 07.2015
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Maintained the confidentiality of sensitive patient information by adhering to HIPAA guidelines when handling medical records and documents.
- Assisted in administering tests and procedures, ensuring patient comfort and compliance.
- Conducted patient intake assessments, gathering vital information for accurate record-keeping.
- Maintained and organized medical records using electronic health record (EHR) systems.
- Collaborated with healthcare providers to streamline communication regarding patient care plans.
- Implemented office workflows that reduced wait times and improved overall patient satisfaction.
- Expedited insurance verification by accurately recording patient information and submitting necessary documentation in a timely manner.
- Verified patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Cross-trained in front-office procedures to back up reception staff.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
Front End Manager/Customer Service Cashier/Gas Station Attendant
Brookshire Brothers
Dayton, TX
01.2010 - 08.2013
- Oversaw daily front-end operations, ensuring compliance with company policies and customer satisfaction standards.
- Mentored junior employees, fostering a collaborative environment to improve team performance.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
Education
Interpreting
Bridging The Gap
04.2026
Certificate - Medical Front Office
Lone Star College
Kingwood, TX12.2013
High School Diploma -
Dayton High School
Dayton, TX06.2010
Skills
- Faxing documents
- Patient scheduling
- Patient registration
- Insurance verification
- Filing systems
- Appointment management
- Healthcare compliance
- Front office support
- Customer service
- HIPAA regulations
- Maintaining confidentiality
- Medical terminology knowledge
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Front and Back Office Medical Assistant
Texas State Optical
08.2013 - 07.2015
Front End Manager/Customer Service Cashier/Gas Station Attendant
Brookshire Brothers
01.2010 - 08.2013
Interpreting
Bridging The Gap
Certificate - Medical Front Office
Lone Star College
High School Diploma -
Dayton High School