Aracelis Montana
Ellenwood,GA
Summary
Dependable, organized professional with experience in administrative support, customer service, and document control. Known for accurate data entry, telephone etiquette, and time management. Well prepared to support office operations, maintain updated records, and deliver courteous service.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Clerk
Fulton county jail
Atlanta, Georgia
01.2025 - Current
- Processed inmate records and paperwork to support efficient county jail administrative operations.
- Entered data into jail databases and kept case files accurate and current.
- Filed confidential documents and updated custody staff records to ensure accuracy and accessibility.
- Responded to phone inquiries and routed them to appropriate jail departments to facilitate effective communication.
- Welcomed visitors to facility in a friendly and professional manner while directing them appropriately.
- Supported office clerical functions using word processing and other software, email and office machines.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered customer inquiries via phone and email.
Personal Home Care Aide
Gails homecare
Morrow, Georgia
03.2019 - 11.2025
- Provided personal care assistance with bathing, dressing, grooming, and toileting.
- Monitored client wellbeing and promptly reported significant changes to family home care supervisors, ensuring timely adjustments to care plans.
- Assisted with medication reminders and daily care routines.
- Supported mobility transfers, walking, and safe positioning during home visits.
- Prepared meals and snacks following individual diet and comfort needs.
- Cleaned and organized living areas to ensure a comfortable environment for clients., changed linens, and maintained sanitary home conditions.
- Documented care activities and communicated relevant updates to Gail's homecare staff, facilitating coordinated care efforts.
- Provided companionship to clients through engaging conversations and shared activities., emotional support, and respectful client interaction.
- Observed changes in client's physical condition or mental status and immediately reported findings to supervisor or healthcare professionals to support prompt intervention.
Food Supervisor
Clayton county Jail
Morrow, Georgia
12.2022 - 10.2024
- Supervised food service operations in county jail correctional kitchen
- Coordinated inmate meal preparation and daily tray distribution
- Enforced sanitation procedures and safety standards in secure kitchen areas
- Monitored dietary compliance for special inmate meal requirements
- Trained kitchen staff on food handling and detention facility rules
- Inspected food storage, inventory, and supply readiness
- Scheduled staff assignments for meal service and cleanup
- Documented food service issues and reported concerns to jail leadership
- Maintained accurate inventory of all food items, supplies and equipment.
Education
GED -
Youth Challenge Academy
Augusta, GA03-2011
Skills
- Inmate records processing
- Database entry
- File and database management
- Document management
- Administrative support
- Financial transaction management
- Schedule and calendar management
- Time management
- Microsoft Office
- Customer service
- Record keeping
- Clear communication
- Interpersonal communication
Certification
- First aid ,Cpr
Timeline
Clerk
Fulton county jail
01.2025 - Current
Food Supervisor
Clayton county Jail
12.2022 - 10.2024
Personal Home Care Aide
Gails homecare
03.2019 - 11.2025
GED -
Youth Challenge Academy