Aracelis Perez
Newark,NJ
Summary
Dynamic and results-oriented professional with a proven track record at Mulberry Street Pizza, enhancing customer loyalty through exceptional service and guest engagement. Excelled in team collaboration and efficient cash handling, significantly improving service delivery and operational efficiency. Demonstrated strong work ethic and memory retention, adept at fostering positive dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Ralphs
03.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Waitress Supervisor
Mulberry Street Pizza
07.2021 - 02.2022
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Achieved high levels of customer loyalty through exceptional service and engagement.
- Adapted quickly to menu changes, ensuring team was always informed and prepared.
Education
No Degree - Hairdressing/Cosmetology
Britney Beauty
Levittown, NY03-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Team collaboration
Timeline
Waitress Supervisor
Mulberry Street Pizza
07.2021 - 02.2022
Server
Ralphs
03.2020 - Current
No Degree - Hairdressing/Cosmetology
Britney Beauty