Aracely Gomez
Los Angeles,CA
Summary
I believe to be Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Apart from this I'm a sister which inspired me to help parents that might need help so I started in babysitting and driving kids to school and picking them up its taught me work with different personalities to be patient and more observant. Working with children brings a joy and greater understanding on how all kids are different but their energetic character is always a joy to be around
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Shift Leader
McDonald’s
Hawthorne, California
11.2020 - Current
- Manage and organize the floor
- Ensure all procedures are being met
- Ensure the safety of customers and employees
- Handling cash and registers
- Communication about any situation have great teamwork in the floor and hospitality
- Supervised daily operations and ensured compliance with company standards.
- Trained new team members on service procedures and safety protocols.
- Oversaw customer service quality to enhance guest satisfaction experiences.
- Delegated tasks to team members for efficient workflow during peak hours.
- Resolved customer complaints swiftly to maintain a positive dining experience.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Managed daily workflow and scheduled staff for adequate coverage.
Babysitter
Sittercity
Inglewood, California
08.2024 - 06.2025
- Communicated effectively with parents regarding children's daily routines and needs.
- Maintained a clean and organized play area for optimal child engagement.
- Developed trusting relationships with children to encourage open communication.
- Managed multiple tasks while prioritizing children's needs during care sessions.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Helped complete homework, school projects and chores.
- Transporting children to school, sports activities, or other engagements when necessary.
Education
Lennox Science Mathematics Technology Academy
Inglewood, CaliforniaSome College (No Degree) - Early Childhood Education
El Camino College
Torrance, CASkills
- Staff training
- Cash handling
- Time management
- Communication skills
- Problem solving
- Attention to detail
- Strategic thinking
- Decision-making capacity
- Role modeling
- Motivational leadership
- Positive attitude
- Flexible schedule
Languages
English
Professional
Spanish
Professional
Timeline
Babysitter
Sittercity
08.2024 - 06.2025
Shift Leader
McDonald’s
11.2020 - Current
Lennox Science Mathematics Technology Academy
Some College (No Degree) - Early Childhood Education
El Camino College