Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Quaid

Biloxi,MS

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

10
10
years of professional experience
2015
2015
years of post-secondary education

Work History

Shift Leader

Big play entertainment
Biloxi, MS
02.2025 - Current
  • Supervised daily operations to ensure smooth guest experiences and staff coordination.
  • Trained new team members on service standards and operational procedures.
  • Managed scheduling to optimize staff coverage during peak hours.

General Laborer

Hartson-Kennedy Cabinet Top Co. Inc.
Gulfport, MS
10.2020 - 12.2024
  • Operated machinery for cutting and shaping cabinet materials.
  • Assisted in assembly of custom cabinet top products.
  • Maintained a clean and organized work area for safety.
  • Followed safety protocols to ensure workplace compliance.
  • Collaborated with team members on production tasks daily.
  • Inspected finished products for quality assurance before shipping.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Utilized hand tools for precise measurements during fabrication.

Assistant Manager

Chuck E Cheese
Gulfport, MS
03.2016 - 10.2019
  • Assisted in managing daily operations and staff scheduling.
  • Coordinated training programs for new team members.
  • Oversaw inventory management and supply ordering processes.
  • Monitored game room maintenance and equipment functionality.
  • Resolved customer inquiries and complaints effectively and professionally.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Education

Associate of Applied Science - Graphic Design

Mississippi Gulf Coast Community College
Wiggins, MS
08.2011 - 10.2014

Harrison Central High School
Gulfport, MS

Skills

  • Staff supervision
  • Employee training
  • Scheduling management
  • Quality assurance
  • Safety compliance
  • Customer relationship management
  • Inventory control
  • Problem solving
  • POS system operation
  • Equipment troubleshooting
  • Sales and upselling
  • Rules enforcement
  • Assigning work
  • Staff education and training
  • Customer service focus
  • Shift leadership
  • Staff training
  • Inventory management
  • Time management

Timeline

Shift Leader

Big play entertainment
02.2025 - Current

General Laborer

Hartson-Kennedy Cabinet Top Co. Inc.
10.2020 - 12.2024

Assistant Manager

Chuck E Cheese
03.2016 - 10.2019

Associate of Applied Science - Graphic Design

Mississippi Gulf Coast Community College
08.2011 - 10.2014

Harrison Central High School
Michael Quaid