Aracely Gonzalez
Rialto,CA
Summary
Bilingual Referral Coordinator with the ability to help patients and communicate with medical professionals using powerful interpersonal techniques. Demonstrates strong clerical and organizational skills and has a passion for helping others and improving patients' lives through dedicated service and care. Looking to use these skills in an entry-level referral coordinator position at a healthcare facility or hospital.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Rialto Clinica Medica Familiar
Rialto, CA
01.2023 - Current
- Managed patient referrals, ensuring timely processing and communication with healthcare providers.
- Assisted in verifying insurance coverage and eligibility for referred patients.
- Maintained accurate records in electronic health systems to support referral tracking.
- Scheduled appointments with specialists on behalf of patients.
- Contributed to development of referral policies and procedures, ensuring compliance with healthcare regulations.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Responded to patient inquiries to offer timely updates regarding referral status.
Retail Associate
Ross Dress for Less
11.2022 - 01.2023
- Greets and responds to all customers in a courteous and friendly manner
- Ensures proper merchandise presentation
- Operates cash register in accordance with policies and procedures
- Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids, and offline procedures
Courtesy Clerk
Stater Bros.
01.2021 - 07.2021
- Customer services provided include bagged groceries, assisted shoppers with heavy items, and helped patrons to their vehicles.
- Gathered shopping carts from the parking lot, cleaned checkout aisles, looked up prices when necessary, and restocked unpurchased merchandise.
Education
Medical Assistant Diploma -
Concorde Career College
San Bernardino, CA01.2022
High School Diploma - undefined
Eisenhower Senior High School
Rialto, CA01.2020
Skills
- Insurance verification
- Bilingual (Spanish & English)
- Strong Communication
- Microsoft Office
- Task Oriented
- HIPPA Compliance
- Team Player
- Pre-authorizations
- Appointment scheduling
- Multitasking and organization
Certification
- First Aid/CPR
- BLS
Timeline
Referral Coordinator
Rialto Clinica Medica Familiar
01.2023 - Current
Retail Associate
Ross Dress for Less
11.2022 - 01.2023
Courtesy Clerk
Stater Bros.
01.2021 - 07.2021
High School Diploma - undefined
Eisenhower Senior High School
Medical Assistant Diploma -
Concorde Career College