Aracely Maldonado
Oceanside,CA
Summary
Motivated professional with a strong foundation in sociology and diverse work experience that has strengthened my skills in collaboration, communication, multitasking, and problem-solving. Bilingual in English and Spanish, I bring a unique, diverse work ethic and a deep care for humanity, committed to supporting and uplifting communities. Eager to apply my skills and knowledge to succeed in the professional world, fostering growth and positive change wherever I contribute.
Overview
6
6
years of professional experience
Work History
Express Money Services
RM Wireless
Oceanside
06.2023 - Current
- Executed customer transactions, including deposits, withdrawals, and checks.
- Maintain a high level of attention to detail when processing transactions to ensure accuracy and compliance with company policies.
- Demonstrate a strong understanding of Western Union’s services and systems to guide customers effectively and answer their questions.
- Promote additional services, and ensure customers are informed of available options that suit their financial needs.
- Ensure a safe and secure environment by following established procedures for handling cash and sensitive customer information.
Store Protection Specialist
Ross Dress for Less
Oceanside, CA
07.2023 - 01.2024
- Identified and reported security threats, reducing unsafe conditions or hazards.
- Enforced company policies in regards to safety, security, and asset protection.
- Performed regular patrols of the store premises to ensure safety of customers and staff members.
- Responded to store alarms and investigated disturbances promptly.
Front Office Assistant
Prestera Eye Medical Group
San Marcos, CA
10.2021 - 01.2023
- Organize and input data into electronic health records.
- Ensure smooth patient flow by coordinating with ophthalmologists and medical staff for timely consultations and exams.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assist with patient billing inquiries, process payments, and handle co-pays.
- Ensured patient insurance coverage and eligibility were accurately verified prior to appointments.
Service Learning Volunteer
Operation HOPE-Vista
Vista, CA
08.2019 - 01.2020
- Assisted in delivering Life Skills and Creative Development Programs, fostering personal growth and confidence in children.
- Supported children’s academic success by providing tutoring and helping with school assignments.
- Led educational activities aimed at enhancing literacy skills, and promoting a love for learning.
- Created a welcoming and supportive environment in the communal space, ensuring clients felt safe and valued.
- Organized and provided nutritious snacks for children returning from school, promoting healthy habits.
Education
Bachelor of Arts - Sociology
University of California, Riverside
Riverside, CA12-2024
Associate of Arts - Social And Behavioral Science
Miracosta College
Oceanside, CA05.2022
High School Diploma -
Vista High School
Vista06.2019
Skills
- Customer Service Excellence
- Electronic Records Management
- Safety and Security Compliance
- Teamwork and collaboration
- Bilingual: English and Spanish
- Community outreach
- Time management and Multitasking
Timeline
Store Protection Specialist
Ross Dress for Less
07.2023 - 01.2024
Express Money Services
RM Wireless
06.2023 - Current
Front Office Assistant
Prestera Eye Medical Group
10.2021 - 01.2023
Service Learning Volunteer
Operation HOPE-Vista
08.2019 - 01.2020
Bachelor of Arts - Sociology
University of California, Riverside
Associate of Arts - Social And Behavioral Science
Miracosta College
High School Diploma -
Vista High School
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