Aracely Martinez Lujano
Houston,TX
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
4
4
years of professional experience
Work History
Sales Associate
Altar'd State
09.2024 - 02.2025
- I provide excellent guest service by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards.
- Acknowledges, interacts and builds relationships with guests, creates guest loyalty.
- Consistently receives positive, unsolicited guest feedback.
- Communicates effectively with store management and guests.
- Treats others fairly, with respect, and values differences; does not pass judgment on potential guests.
- Supports an environment of learning and trust by acting as a positive role model.
Sales Associate
Hollister Co
11.2022 - 02.2023
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Established personal connections with customers, exceeding customer service expectations
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
Billing Assistant
Patient's First Chiropractic Care LLC.
05.2021 - 08.2021
- I was responsible for overseeing the billing process for customers or patients.
- Their duties include processing payments on behalf of a customer or patient, maintaining organized financial records to aide reporting, and calculating bill totals by looking through previous financial statements.
- I also helped around in the office at times, helped with scheduling patients and gave general information to customers/patients.
Education
Associates of Science - Sonography
Lone Star College
Houston, TX05.2025
High School -
Cypress Ridge High School
Houston, TX05.2023
Skills
- Customer service
- Time management
- Communication skills
- Computer literacy
- Microsoft excel
- Bilingual
- Leadership
- Fluent Spanish Speaker
- Friendly
- Alert
- Problem-solving skills
- Goal oriented
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Altar'd State
09.2024 - 02.2025
Sales Associate
Hollister Co
11.2022 - 02.2023
Billing Assistant
Patient's First Chiropractic Care LLC.
05.2021 - 08.2021
High School -
Cypress Ridge High School
Associates of Science - Sonography
Lone Star College
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