Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ARACELY ROMAN OCAMPO

Chicago,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Customer Service

Sharp Printing
Chicago, IL
04.2021 - Current
  • Trained new customer service personnel in product knowledge, sales techniques, and customer service protocols.
  • Provided excellent customer service when delivering goods.
  • Provided customer service support to attendees.
  • Ensured that customer service standards were met by providing excellent customer service skills.

Customer Service Manager

Holiday Inn
Skokie, IL
01.2011 - 04.2021
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.

Education

GED -

Wilbur Wright College
Chicago, IL
01-2005

Skills

  • Customer relations
  • Team management
  • Friendly, positive attitude
  • Customer service

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service

Sharp Printing
04.2021 - Current

Customer Service Manager

Holiday Inn
01.2011 - 04.2021

GED -

Wilbur Wright College
ARACELY ROMAN OCAMPO