Aracely Silvas
Green Valley,AZ
Summary
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in any role. To ensure returns of our favorite guests and their favorite team!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Popeyes Louisiana Chicken
Green Valley, AZ
06.2025 - 08.2025
- Supervised team operations to ensure compliance with food safety standards and company policies.
- Trained and mentored new staff on customer service protocols and operational procedures.
- Implemented inventory management practices to reduce waste and improve stock levels.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Monitored kitchen performance to maintain quality control of food preparation and presentation.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Ensure customers received orders in timely and accurate fashion.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
Crew Member
Popeyes Lousiana Kitchen
Green Valley, AZ
04.2024 - 06.2025
- Prepared and cooked menu items following company standards for quality and presentation.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated kitchen equipment safely, adhering to food safety regulations and sanitation practices.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Ensured a pleasant experience for all customers, exceeding their satisfaction and expectations.
- Work best under pressure
- Demonstrated strong multitasking skills while processing mobile, drive-thru, and front-counter orders in a fast paced environment.
- Implemented process improvements to enhance speed of service during high-traffic periods.
Babysitting
Family Members
Sahuarita, AZ
03.2023 - 04.2024
- Developed bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Adapted to family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual’s needs.
- Prepares simple meals throughout duration of the day.
- Provides structure and communicates consistent behavioral expectations.
Server
Ramona’s Cafe
Lordsburg, NM
05.2022 - 06.2022
- Delivered exceptional customer service by accurately taking and processing orders.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining areas to enhance customer experience.
- Upsell when appropriate, enhancing their service and experience.
- Delivered and collected payments in timely manner and ensures accuracy of billing
- Maintained accurate understanding of menu, ingredients, and customization options.
- Handled cash transactions efficiently, ensuring accurate billing for customers.
Education
High School Diploma -
Sahuarita High School
Sahuarita, AZ05.2025
Skills
Team collaboration
Team leadership
Problem-solving
Customer service focus
POS system operation
Safety processes and procedures
Inventory counts
Sales and upselling
Daily workflows
Strategic thinking
Attention to detail
Organizational skills
Analytical thinking
Time management
Task prioritization
Relationship building
Team building
Interpersonal communication
Willingness to learn
Teamwork
Multitasking and prioritizing
Customer satisfaction
Team collaboration
Certification
ServSafe Certification
Timeline
Shift Leader
Popeyes Louisiana Chicken
06.2025 - 08.2025
Crew Member
Popeyes Lousiana Kitchen
04.2024 - 06.2025
Babysitting
Family Members
03.2023 - 04.2024
Server
Ramona’s Cafe
05.2022 - 06.2022
High School Diploma -
Sahuarita High School