Arael Martiatu Corrales
Houston
Summary
Highly experienced worker with four years of experience providing effective customer service. Dynamic hospitality professional with extensive experience in high-paced environments, including a notable tenure at Caracas Steak House. Skilled in both menu memorization and fostering a welcoming atmosphere, demonstrating a blend of hard and soft skills crucial for advancing in the hospitality industry.
I am an enthusiast who faithfully believes that completely satisfying customers' needs is the key to every successful restaurant. Efficient in providing a sense of comfort and convenience to customers, providing calmness and professionalism in every aspect of my work.
Overview
5
5
years of professional experience
Work History
Runner
Garzon
11.2023 - 01.2025
- Maintained a clean, and well stock bar area, managing inventory , wiping down surfaces/ loading /unfolding dishes.
- Provided excellent customer service while meeting challenging time goals.
- Delivering food orders from the kitchen to customers.
- Setting the tables, making sure to keep the workplace clean and organized.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Server Assistant
Delicias Colombianas
09.2023 - 11.2023
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Offered product samples, answered questions and helped customers find items.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted customers with carry-out service.
- Monitored dining room inventory and replenished as necessary.
Bartender/Lead Barback
Caracas Steak House
01.2020 - 03.2023
- Prepare and served food and alcoholic beverages including, wine, craft beer and custom cocktails.
- Studied and memorized the most popular and custom cocktail recipes, dozens of local beer and wines to provide the best quality recommendations for guests.
- Handled and processed cash and transaction with debit/ credit card.
- Responsible for inventory management, ensuring that the restaurant had all the necessary supplies.
- Assist customers by providing menu recommendations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Colegio Hermanos Gomez
Havana, CUBA01-2019
Skills
- Menu memorization
- Customer service expertise
- Hospitality service expertise
- Cocktail list development
- Payment processing
- ABC regulations
- Ordering bar supplies
- Maintaining a clean bar
- Group reservations management
- Clear and effective communication
- New hire training
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Runner
Garzon
11.2023 - 01.2025
Server Assistant
Delicias Colombianas
09.2023 - 11.2023
Bartender/Lead Barback
Caracas Steak House
01.2020 - 03.2023
High School Diploma -
Colegio Hermanos Gomez
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