Araia Demarzo
Lithonia,GA
Summary
Results-driven professional with a unique blend of beauty and medical expertise, Proven ability to seamlessly navigate between cosmetic and healthcare realms, delivering top-notch services. Skilled in cosmetology, patient care, and fostering positive client relationships. A dedicated professional committed to excellence in both beauty and medical settings.
Overview
6
6
years of professional experience
Work History
Assistant Manager/Front Desk Receptionist
Pressbar Salon
03.2021 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Used social media platforms to promote salon and services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Developed creative techniques to provide clients with latest hairstyles.
- Successfully brought new crowds of clientele.
- Managed over 50 customer calls per day
Brand Ambassador/Sales Representative
Monat, Market Partner
06.2020 - 08.2021
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Monitored customer preferences to determine focus of sales efforts.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Provided personalized skincare recommendations to specifically target top concerns.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Increased sales by 20%
Sales Associate
Raindew Pharmacy
06.2018 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Medical Receptionist/Medical Assistant
Dr.Isreal Aviles Gastroenterologist
04.2017 - 03.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Performed various administrative tasks by filing, copying and faxing documents.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Education
High School Diploma -
Brookwood High School
Snellville, GA05.2020
Skills
- Public Speaking
- Bilingual
- Multitasking Abilities
- Effective Communication
- Client relationship management
- Sales and upselling
Passion
I am a versatile hairstylist and brand ambassador with a passion for crafting exceptional styles and elevating brand presence. I am known for artistic flair and trendsetting designs, along with a talent for building authentic connections.
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager/Front Desk Receptionist
Pressbar Salon
03.2021 - 01.2023
Brand Ambassador/Sales Representative
Monat, Market Partner
06.2020 - 08.2021
Sales Associate
Raindew Pharmacy
06.2018 - 06.2019
Medical Receptionist/Medical Assistant
Dr.Isreal Aviles Gastroenterologist
04.2017 - 03.2019
High School Diploma -
Brookwood High School