Araiah Wallace
Oklahoma City
Summary
Driven, personable, and a strategic thinker which has helped me succeed in giving satisfactory customer service. A reliable employee, friend, and family member. I am dedicated to helping and supporting others.
Overview
7
7
years of professional experience
Work History
Esthetician
European Wax Center
Midwest City, Oklahoma
02.2026 - Current
- Provided personalized skincare consultations, recommending treatments and products based on client needs.
- Executed waxing services with precision, ensuring client comfort and satisfaction.
- Maintained cleanliness and organization of treatment areas, adhering to health and safety standards.
- Assisted in inventory management, tracking product usage to optimize stock levels.
Insurance Agent
Ttec (TeleTech)
Oklahoma City, OK
01.2023 - 02.2026
- Examined claims forms and other records to determine insurance coverage.
- Researched, analyzed, and disbursed policy contracts.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Analyzed information gathered by investigation and report findings and recommendations.
Sales Associate
Walmart
Midwest City, Oklahoma
05.2020 - 10.2022
- Satisfied customers with quick, accurate service under tight deadlines
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Server
Olive Garden
06.2021 - 11.2021
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Used slow periods to restock supplies, ice, trays and delivery bags.
Customer Service Associate
Lancer Hospitality
05.2019 - 08.2021
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines
- Consulted with customers regarding needs and addressed concerns.
Education
Esthetician - undefined
Central Oklahoma College
Edmond, OK04.2023
Skills
- Licensed Claims Adjuster
- Licensed Esthetician
- Stockroom procedures
- Store maintenance
- Multitasking
- Working collaboratively
- Tech savvy
- Claims File Management Processes
- Strong Communication and Interpersonal Skills
- Property Adjusting
- Claims File Documentation
- Accident Reporting
- Personal, Casualty and Property Loss Insurance
- Advanced Oral and Written Communication Skills
- Insurance Policy Coverage Knowledge
- Skin Condition Diagnosis and Treatment
- Client Intakes
- Skincare Services
- Room Sterilization
- Spa Retail Sales
- Customer Relationships
- Hair Removal
- Microdermabrasion Treatments
- Sanitation
- Esthetics
Timeline
Esthetician
European Wax Center
02.2026 - Current
Insurance Agent
Ttec (TeleTech)
01.2023 - 02.2026
Server
Olive Garden
06.2021 - 11.2021
Sales Associate
Walmart
05.2020 - 10.2022
Customer Service Associate
Lancer Hospitality
05.2019 - 08.2021
Esthetician - undefined
Central Oklahoma College