Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Araih Sarmiento

Arlington,TX

Summary

Bilingual professional skilled in customer service and problem-solving. Demonstrated ability to assist clients effectively and manage records while ensuring high standards of communication in both English and Spanish.

Overview

11
11
years of professional experience

Work History

Bilingual Customer Services Advocate

Arlington Charities
Arlington, TX
06.2019 - 10.2019

Assisted customers in English and Spanish, resolving inquiries and issues promptly. Scheduled appointments, received phone calls, filled out clientele paperwork, filed, and labeled. Worked with the Charity Tracker system, assisted clients daily with food and clothing items. Worked at mobile pantries, handed out emergency food boxes, and provided homeless lunches.

Front Office Clerk/Receptionist

AISD Wimbish World Language Academy
Arlington, TX
01.2019 - 05.2019

Assisted in maintaining student records and managing confidential information accurately. Sent emails with Outlook, provided customer service, master scheduling, scanned, faxed, and filed papers, created and worked with spreadsheets on Excel, entered data, made and received phone calls, worked with TEAMS, LPAC, Attendance, InfoSnap, and Ellevation.

Substitute Teacher Pre-K-6th

Arlington ISD
Arlington, TX
10.2014 - 12.2018

Follow the teacher’s lesson plans; teaching, translating, monitoring students, and encouraging them to finish class work. General office work, data entry, and coding.

Clerical Work Accomplishments

AISD Title 1 Programs
Arlington, TX
11.2008 - 01.2010

Entered data, 10-key by touch, made copies and scanned, faxed and filed papers, calculated hours, made and received phone calls.

Education

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX
06-2028

Associate of Science -

Tarrant County College
Arlington, TX
12-2016

High School Diploma -

Sam Houston High School
Arlington, TX
01-2010

Skills

  • Fluent in both English and Spanish
  • Complaint handling
  • Proficient in MS Office - Word, Excel, PowerPoint, Outlook, PC skills
  • Great Customer Service
  • Able to multi-task
  • Comfortable with technology and new computers

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Bilingual Customer Services Advocate

Arlington Charities
06.2019 - 10.2019

Front Office Clerk/Receptionist

AISD Wimbish World Language Academy
01.2019 - 05.2019

Substitute Teacher Pre-K-6th

Arlington ISD
10.2014 - 12.2018

Clerical Work Accomplishments

AISD Title 1 Programs
11.2008 - 01.2010

Bachelor of Science - Nursing

The University of Texas At Arlington

Associate of Science -

Tarrant County College

High School Diploma -

Sam Houston High School