
Bilingual professional skilled in customer service and problem-solving. Demonstrated ability to assist clients effectively and manage records while ensuring high standards of communication in both English and Spanish.
Assisted customers in English and Spanish, resolving inquiries and issues promptly. Scheduled appointments, received phone calls, filled out clientele paperwork, filed, and labeled. Worked with the Charity Tracker system, assisted clients daily with food and clothing items. Worked at mobile pantries, handed out emergency food boxes, and provided homeless lunches.
Assisted in maintaining student records and managing confidential information accurately. Sent emails with Outlook, provided customer service, master scheduling, scanned, faxed, and filed papers, created and worked with spreadsheets on Excel, entered data, made and received phone calls, worked with TEAMS, LPAC, Attendance, InfoSnap, and Ellevation.
Follow the teacher’s lesson plans; teaching, translating, monitoring students, and encouraging them to finish class work. General office work, data entry, and coding.
Entered data, 10-key by touch, made copies and scanned, faxed and filed papers, calculated hours, made and received phone calls.