Results-driven Court Operations and Financial Management professional with extensive experience in court administration, financial systems, and regulatory compliance. Led operational improvements and implemented financial technology solutions to enhance efficiency and customer service. Skilled in managing multidisciplinary teams and optimizing business processes to support executive leadership initiatives.
Work History
Court Support Manager I
5 Years 4 Months
Fulton County Superior and Magistrate Courts | 05.2021 - Current
Direct daily operations for multiple Magistrate Court divisions, ensuring efficient case processing, document management, court fee collection, and compliance with local, state, and federal regulations
Lead, coach, and evaluate a diverse team while fostering accountability, employee engagement, and professional development through performance management and continuous training
Develop work schedules, assign priorities, and monitor operational performance to ensure timely completion of court functions and achievement of departmental objectives
Oversaw customer service operations, resolving complex inquiries related to court proceedings and filings, ensuring positive public experience
Collaborated with judges, deputy directors, court leadership, and cross-functional stakeholders to coordinate initiatives and resolve operational challenges, enhancing workflow efficiency
Prepared, reviewed, and analyzed operational and financial reports, supporting informed executive decision-making
Strengthen internal financial controls by monitoring revenue collection, auditing financial activities, identifying discrepancies, and ensuring compliance with established policies and procedures
Treasury Supervisor
6 Years 11 Months
Grady Health System | 09.2014 - 08.2021
Led treasury modernization initiatives by implementing Excel-based cash models within Kyriba, improving cash forecasting and centralized reporting
Managed daily cash positioning for multiple bank accounts using Wells Fargo CEO and Kyriba Treasury Management System
Investigated reconciliation discrepancies and payment issues to minimize financial risk and ensure accurate cash positioning
Supported treasury operations through account reconciliations and financial reporting to enhance operational efficiency
Redesigned treasury reports to provide leadership with more accurate and actionable financial information
Collaborated with banking and merchant service partners to resolve operational issues, streamlining treasury processes
Financial Systems Supervisor
9 Months
Fulton County Superior and Magistrate Courts | 08.2020 - 05.2021
Played a key role in implementing automated financial systems by developing user access protocols, establishing operating procedures, and training staff
Managed employee performance through coaching, evaluations, and professional development initiatives, enhancing team capabilities and accountability
Directed workflow planning and staffing assignments to align operational priorities with service delivery goals, optimizing resource allocation
Managed employee performance through coaching, evaluations, disciplinary actions, and professional development initiatives
Directed workflow planning, staffing assignments, and operational priorities to improve productivity and service delivery
Partnered with banking institutions and merchant service providers to address reconciliation issues and fraud investigations, ensuring secure and accurate payment processing
Maintained financial records by entering, validating, analyzing, and correcting financial data using spreadsheets, databases, and enterprise financial software
Teller Coordinator
5 Months
SunTrust Bank | 03.2014 - 08.2014
Supervised teller operations, cash management activities, and daily balancing functions to ensure accurate financial transactions
Maintained compliance with banking regulations, internal policies, and risk management standards
Education
Master of Business Administration (MBA) - International Business Concentration
Clayton State University | Morrow, GA | 05-2017
Study Abroad: Cuba, International Business
BBA - Business Administration
Clayton State University | Morrow, GA | 05-2014
Associate of Business Administration (Honors) - Business
Atlanta Metropolitan College | Atlanta, GA
Skills
Court Operations
Operational Leadership
Team Leadership
Employee Development
Training & Development
Financial Management
Financial analysis
Treasury Operations
Cash Management
Internal Controls
Regulatory Compliance
Process Improvement
Microsoft Excel
Banking Software
Customer Service Excellence
Banking Relations
KEY ACHIEVEMENTS
Led implementation of enhanced Kyriba Treasury functionality at Grady Health System, centralizing bank account management and reconciliation while improving visibility into organizational cash positions
Timeline
Court Support Manager I
Fulton County Superior and Magistrate Courts
05.2021 - CurrentRead More
Financial Systems Supervisor
Fulton County Superior and Magistrate Courts
08.2020 - 05.2021Read More
Treasury Supervisor
Grady Health System
09.2014 - 08.2021Read More
Teller Coordinator
SunTrust Bank
03.2014 - 08.2014Read More
Sales and Service Specialist
Bank of America
10.2006 - 02.2014Read More
Clayton State University
Master of Business Administration (MBA) from International Business Concentration
Read More
Clayton State University
BBA from Business Administration
Read More
Atlanta Metropolitan College
Associate of Business Administration (Honors) from Business
Court Services Supervisor at Superior Court of California County of San JoaquinCourt Services Supervisor at Superior Court of California County of San Joaquin