Aramide Enufo
Baltimore,MD
Summary
Versatile and results-driven professional with a proven track record at Kohl's, adept in problem identification and innovative thinking. Excelled in enhancing team productivity and client satisfaction through strategic planning and critical thinking. Skilled in Microsoft Office and fostering team collaboration, consistently delivering creative solutions to complex challenges.
Overview
4
4
years of professional experience
Work History
Problem Solver
Kohl's
10.2022 - 04.2023
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Analyzed and understood situation to develop action plan.
- Solved complex customer complaints, restoring confidence in company services.
- Enhanced team productivity by streamlining workflow processes.
- Analyzed data trends to predict potential issues, proactively addressing them before escalation.
- Improved client satisfaction with detailed needs assessments and tailored solutions.
Admin Assistant
Trans Tech Company
11.2021 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
Payroll Assistant
Frontline
03.2019 - 11.2021
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Updated employee files with new details such as changes in address or salary levels.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Generated reports to track employee time and attendance.
- Managed and updated employee benefits information.
Education
Sale Force Administration
BlackForce Techlonogy
Toronto, OH06.2024
Beauty Techniques
Lacon Beauty School
Lagos,Nig04.2015
High School Diploma - Business Administration And Management
The Polytechnic Ibadan
Ibadan,Nig12.2013
Skills
- Problem identification
- Logical reasoning
- Creative solutions
- Innovative thinking
- Quantitative skills
- Order fulfillment
- Critical thinking
- Team collaboration
- Decision-making
- Analytical thinking
- Strategic planning
- Computer skills
- Customer service
- Calm and professional under pressure
- Microsoft office
- Conflict mediation
- Relationship building
- Document and records management
- Business development
- Sales and upselling
- Administrative and office support
- Call center operations
- Product sales
- Employee coaching
Timeline
Problem Solver
Kohl's
10.2022 - 04.2023
Admin Assistant
Trans Tech Company
11.2021 - 02.2023
Payroll Assistant
Frontline
03.2019 - 11.2021
Sale Force Administration
BlackForce Techlonogy
Beauty Techniques
Lacon Beauty School
High School Diploma - Business Administration And Management
The Polytechnic Ibadan