Aramis Anderson
Riverdale,GA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
8
8
years of professional experience
Work History
Owner
Just Us <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Girlz</span> Cleaning Services LLC
Riverdale, GA
05.2024 - Current
- Owns and operates a professional cleaning business servicing a wide range of clients
- Provides oversight and quality control for large house and office cleanings
- Conducts business process assessments and develops new processes for the successful management and execution of services
- Consults with customers to assess individual needs and propose optimal cleaning solutions
- Manages business operations, including accounting, finance, marketing, and public relations.
Travel Agent
PlaNet Marketing
Atlanta, GA
02.2019 - Current
- Maintained up-to-date knowledge of airline regulations concerning ticketing procedures and restrictions.
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
- Provided detailed information about destinations such as climate conditions or points of interest at requested locations.
- Assisted customers in selecting the best possible package with the least expense.
Customer Service Representative
Home Depot Corporate
Atlanta, GA
02.2019 - 09.2022
- Connected with customers to address questions and resolve issues through phone and email
- Developed and implemented preventive maintenance procedures
- Collaborated with vendors to locate replacement components and resolve advanced problems
- Patched software and installed new versions to eliminate security problems and protect data
- Researched and identified solutions to technical problems
- Documented customer interactions in computer system and assisted cross-functionally with billing and technical support to deliver high-quality customer service
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions
- Transported passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats
- Provided exceptional customer service to passengers, addressing concerns and resolving issues
- Maintained current knowledge of airline policies and procedures to provide quality service
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies
- Checked in luggage and confirmed all carry-on items met federal guidelines.
Driver, Warehouse Orders
Amazon
Atlanta, GA
03.2021 - 07.2022
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Delivered goods to specified destinations in a timely manner.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Wheel Chair Agent
Delta Global Staffing
Atlanta, GA
11.2016 - 12.2018
- Meets with clients to determine travel needs, budgets and preferences
- Sells and coordinates transportation, accommodations, insurance, tours and activities
- Advises clients regarding destinations, cultures, customs, weather and activities
- Collects payments, books travel arrangements and pays applicable fees
- Handles travel issues, conflicts, complaints, cancellations and refunds
- Builds and maintains relationships with travel and tour vendors
- Attends travel seminars and conferences
- Conducts research on destinations and industry trends
- Maintains accurate records of bookings, payments, transactions, phone calls and meetings
- Contributes to agency efforts by accomplishing related tasks as needed.
Education
High School Diploma -
Creekside High School
Fairburn, GA05-2014
References
References Available Upon Request
Timeline
Owner
Just Us <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Girlz</span> Cleaning Services LLC
05.2024 - Current
Driver, Warehouse Orders
Amazon
03.2021 - 07.2022
Travel Agent
PlaNet Marketing
02.2019 - Current
Customer Service Representative
Home Depot Corporate
02.2019 - 09.2022
Wheel Chair Agent
Delta Global Staffing
11.2016 - 12.2018
High School Diploma -
Creekside High School
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